Mortgage Administrator

Techno E Services Group Ltd.; Oregon (WI); Hybrid; USD 2,100 - 3,500; Full time

Job summary

MKWise Financial Ltd is hiring a Mortgage Administrator to join our fast-growing, independent mortgage and protection brokerage. This remote/offshore role offers flexible hours and the opportunity to support Mortgage Advisers and clients from Milton Keynes, UK.

The position requires strong communication and customer service skills, with a focus on accuracy and compliance. Training will be provided to help you grow within the role and advance your career.

Qualifications

• Excellent communication and customer service skills.
• Good knowledge of MS Office, particularly Excel and Word.
• Strong attention to detail and ability to follow processes.
• Self-motivated, professional and able to manage tasks independently.
• Experience in Mortgage, Loans, Insurance or Financial Services administration is preferred but not mandatory.
• Training will be provided.

Responsibilities

• Progress mortgage cases through to legal completion and beyond.
• Liaise with Mortgage Advisers, clients, lenders and conveyancers.
• Monitor client emails and manage repeat client accounts.
• Act as the first point of contact for client and case-related queries.
• Update and maintain CRM systems, databases and case files.
• Ensure activities meet compliance and regulatory requirements.
• Provide administrative, operational and occasional finance support.
• Assist with marketing activities as required.

Skills

Communication skills

Customer service

Attention to detail

Independent task management

Mortgage/Loans/Insurance experience

Training provided

Tools

MS Office Suite

Excel

Word

Job description

MKWise Financial Ltd is Hiring – Mortgage Administrator (Remote/Offshore)

MKWise Financial Ltd is looking for a Mortgage Administrator to join our fast-growing, independent mortgage and protection brokerage based in Milton Keynes, UK.

They are looking for a motivated and detail-oriented individual with strong communication and customer service skills to provide administrative support to our Mortgage Advisers and ensure excellent service for our clients.

Location: Remote/Offshore

Salary: up to INR 30,000 per month , negotiable based on experience

Working Hours: 9:00 AM – 5:00 PM GMT (flexibility required)

Key Responsibilities:

• Progress mortgage cases through to legal completion and beyond
• Liaise with Mortgage Advisers, clients, lenders and conveyancers
• Monitor client emails and manage repeat client accounts
• Act as the first point of contact for client and case-related queries
• Update and maintain CRM systems, databases and case files
• Ensure activities meet compliance and regulatory requirements
• Provide administrative, operational and occasional finance support
• Assist with marketing activities as required

What We’re Looking For:

• Excellent communication and customer service skills
• Good knowledge of MS Office, particularly Excel and Word
• Strong attention to detail and ability to follow processes
• Self-motivated, professional and able to manage tasks independently
• Experience in Mortgage, Loans, Insurance or Financial Services administration is preferred but not mandatory
• Training will be provided

This is an excellent opportunity to join a growing business with training, career development and progression opportunities.

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