Mortgage Account Executive - Orlando, FL

Guidance Residential, Llc; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Student loan repayment assistance

Company paid life and disability benefits

Job summary

Guidance Residential, Llc is seeking a motivated Mortgage Account Executive in Orlando, FL, to join our field sales team. In this role, you will engage with clients navigating the home financing process, guiding them with professionalism and care.

You will need at least 2 years of sales or customer service experience, with a focus on building relationships and meeting financial goals. This position offers uncapped commission potential, extensive training, and a supportive work environment aligned with ethical values.

Qualifications

• 2+ years of sales or customer service experience preferred.
• Must be able to communicate effectively with various stakeholders.
• Familiarity with local Muslim-American communities is required.

Responsibilities

• Guide clients through homebuying or refinancing processes.
• Manage an active pipeline and convert leads into contracts.
• Build relationships with referral partners and gather required loan documents.

Skills

Sales experience

Customer service

Detail-oriented

Effective communication

Networking

Job description

A great place to work.

We are seeking a driven Mortgage Account Executive to join our field sales team providing front-line customer service helping families navigate the home financing process.

Your Impact:

• Guide clients with the homebuying or refinancing process, delivering a transparent and professional customer experience.
• Convert leads into funded home financing contracts, consistently achieving a target of 3-4 closed contracts per month.
• Exhibit unwavering dedication to surpassing monthly home financing sales goals.
• Manage an active pipeline by following up with clients, responding to inbound leads, and generating new business through networking, outreach, and referrals.
• Host and attend outreach events and educational seminars promoting our Sharia-Compliant home financing product at local mosques, organizations, and community gatherings.
• Build relationships with referral partners, including real estate agents and community leaders.
• Collect and review required loan documentation ensuring completeness and accuracy.

Qualifications:

• 2+ years of sales or customer service experience preferred.
• Experience in articulating product or service features, benefits, and value.
• Detail-oriented and the ability to manage multiple priorities and clients simultaneously.
• Familiarity and connection with local Muslim-American communities and mosques required.
• Must be able to communicate effectively with customers, employees, and managers via telephone, email, and in person.

Who We're Looking For:

• A genuine passion for going above and beyond to ensure customer satisfaction.
• Ambitious professional who takes initiative, works independently, with a natural drive to succeed.

What We Offer:

• Uncapped earning potential with a 100% commission-based structure, allowing you to directly benefit from your efforts and success. The more you sell, the more you earn!
• Extensive training and support, including NMLS exam preparation and structured onboarding to support ramp up and long-term success.
• Tools to help you perform, including inbound leads (no cold calling), company-provided equipment, and professional marketing materials.
• Medical, dental and vision coverage
• Traditional and Roth 401(k) plans with immediate company match
• Additional voluntary benefits (Legal, Identify Theft, Critical Illness, Accident, and more)
• Company paid life and disability benefits
• Student loan repayment assistance
• Professional work environment and positive company culture.
• Mission-driven work that aligns with faith and ethics.

Pay: $65,000.00 - $90,000.00 per year

Location: Orlando, FL 32839 (Relocate before starting work – Required)

Guidance Residential is an Equal Opportunity Employer.