Morning Tasting Room Host: Airport Teas & Guest Experience

Smith Teamaker, LLC; Portland (OR); On-site; USD 25,000 - 29,000; Part time

Job summary

Smith Teamaker, LLC is seeking a Tasting Room Attendant for the PDX Airport morning shift. You will deliver warm, knowledgeable guest service, craft artisan beverages and food items, and maintain a clean, inviting space in a fast-paced setting.

The role emphasizes tea education, product knowledge, and safety standards. Open to part-time and full-time candidates who can work weekends and lift up to 25 lbs.

Qualifications

• Experience in customer service, café, retail, food service, or hospitality roles.
• Strong communication skills and an authentic desire to engage with guests.
• Ability to learn quickly and retain product and recipe knowledge.
• Demonstrated reliability and professionalism in previous roles.
• Ability to lift 25 lbs unassisted and remain on feet for extended periods.
• Ability to follow verbal and written instructions accurately.
• Valid Food Handler’s and OLCC certifications (or willingness to obtain upon hire).
• Enthusiasm for Smith …

Responsibilities

• Welcome all guests with warmth and a customer-first attitude.
• Engage guests in product recommendations, tea education, and menu guidance.
• Act as a concierge for local businesses, attractions, and neighborhood partners.
• Provide clear, informed answers to customer questions about products and offerings.
• Maintain knowledge of current promotions, product launches, and tasting room offerings.
• Prepare handcrafted beverages and food items according to Smith Teamaker specifications.
• Follow recipes, preparation guidelines, and presentation standards with consistency.
• Maintain proficiency in all menu items and tasting room offerings.
• Adhere to all health, sanitation, and safety protocols.
• Maintain valid Food Handler’s and OLCC certifications at all times.
• Execute daily and weekly cleaning schedules thoroughly and consistently.
• Follow all product handling, storage, and temperature guidelines.
• Operate the POS system accurately for transactions, returns, and exchanges.
• Follow proper cash-handling procedures in alignment with established SOPs.
• Stay informed about current sales, promotions, and retail policies.

Skills

Customer service experience

Communication skills

Reliability

Ability to lift 25 lbs

Education

Food handler certification

OLCC certification

Tools

POS systems

Job description

Smith Teamaker, LLC is seeking a Tasting Room Attendant for the PDX Airport morning shift. You will deliver warm, knowledgeable guest service, craft artisan beverages and food items, and maintain a clean, inviting space in a fast-paced setting.

The role emphasizes tea education, product knowledge, and safety standards. Open to part-time and full-time candidates who can work weekends and lift up to 25 lbs.