Morning-Shift Restaurant Ops Manager — Growth & Perks

First Watch Restaurants; Willoughby (OH); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

One Shift – No Night Shifts

401(K) Retirement Savings

Health Insurance

Dental

Vision

Life Insurance

Short Term Disability

Long-Term Disability

Meal Discount

Tuition Reimbursement

Employee Assistance Program

Perks at Work

Paid Time Off

Bright Horizon child & elder care

Job summary

First Watch Restaurants is seeking a Restaurant Operations Manager who thrives in mornings and loves serving others. You will supervise both kitchen operations and the dining experience, coaching teams to deliver outstanding service and food quality with a focus on the You First culture.

This role emphasizes leadership, adherence to safety standards, and meeting sales goals, while supporting a broad benefits package and opportunities for professional growth.

Qualifications

• Supervisory experience in restaurant operations
• Certified in food safety
• Ability to coach and develop team members

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals — and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commitments — and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety — and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties — and gets required paperwork in on time

Job description

First Watch Restaurants is seeking a Restaurant Operations Manager who thrives in mornings and loves serving others. You will supervise both kitchen operations and the dining experience, coaching teams to deliver outstanding service and food quality with a focus on the You First culture.

This role emphasizes leadership, adherence to safety standards, and meeting sales goals, while supporting a broad benefits package and opportunities for professional growth.