Morning Front Desk Concierge | Free Blowouts

Drybar Shops; Franklin (TN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Lucrative commissions

Paid time off

Free Blowouts Sunday-Thursday

Bonus incentives

Employee discounts

Flexible scheduling

Growth opportunities

Fun, positive work culture

Job summary

Drybar Franklin is seeking Sales Associates who are passionate about customer service and thrive in a fast-paced, team-oriented environment. You will be the face of the client experience from check-in to check-out, ensuring smooth shop flow and a high level of service.

As a frontline team member, you will greet clients, manage appointments, handle payments and tips, and contribute to a vibrant, professional atmosphere while driving sales and customer satisfaction.

Qualifications

• 1+ year of customer service experience in a fast-paced environment.
• Experience with point-of-sale (POS) systems preferred.
• High school diploma or equivalent.
• Ability to multi-task, problem-solve, and maintain composure under pressure.

Responsibilities

• Client Experience & Front Desk Operations: Greet and check in/out clients using Booker; manage client profiles; handle payments, tips, and commissions.
• Shop Flow & Team Support: Pair clients with stylists; maintain smooth daily operations; serve beverages; communicate with team.
• Sales & Product Knowledge: Recommend and sell products, tools, memberships; restock displays; assist merchandising.
• Cleanliness & Standards: Maintain shop cleanliness; complete side work; follow opening/closing duties.
• Training & Culture: Help onboard/training; contribute to positive team culture; attend meetings and uphold core values.

Skills

Customer service

POS systems

Multi-tasking

Team collaboration

Education

High school diploma

Tools

Booker

Job description

Drybar Franklin is seeking Sales Associates who are passionate about customer service and thrive in a fast-paced, team-oriented environment. You will be the face of the client experience from check-in to check-out, ensuring smooth shop flow and a high level of service.

As a frontline team member, you will greet clients, manage appointments, handle payments and tips, and contribute to a vibrant, professional atmosphere while driving sales and customer satisfaction.