Morning Front Desk Associate — Recreation Center

Trails Park and Recreation District; Centennial (CO); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Paid sick leave

Free recreation center membership

Program and facility rental discounts

Job summary

Trails Park and Recreation District in Centennial, CO is seeking a Front Desk Receptionist part-time role to warmly greet patrons and manage front desk operations. You will communicate updates, assist with registrations, and handle payments and receipts at the recreation center.

The position requires strong customer service, multitasking, and adaptability to a busy environment. Early morning/daytime availability is required, with a friendly, professional demeanor expected at all times.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle multiple tasks in a very busy environment.
• Proficient administrative skills including knowledge and use of computers and software.
• Ability to obtain CPR/First Aid certification within 90 days after hire date.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet customers and communicate the most updated information to patrons walking into the recreation center.
• Answer incoming telephone calls, respond to questions and/or direct calls to appropriate department/staff.
• Use of Amilia Recreation Software to sell passes and registration of classes/programs.
• Responsible for collection of payments for daily admissions, facility passes, registration classes, pro shop and any other services offered.
• Responsible for balancing daily receipts and end of shift reporting.
• Promotes positive customer relations and staff teamwork.
• Maintains cleanliness and organized appearance of the front desk.
• Walks through the facility periodically, enforcing rules and regulations and reports concerns to Management.
• Report concerns with cleanliness/equipment malfunctions to the Maintenance department.
• Open or close the facility as appropriate by locking and unlocking the facility with the use of keys, keypad entry and security alarm code.
• Dress and appearance are consistent with department standards including uniform requirements and personal hygiene.
• Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.
• Must maintain a positive and friendly attitude while engaged in stressful and/or controversial situations with patrons and co-workers.
• Follow all Trails Park and Recreation District's policies and procedures.
• Performs other duties as assigned.

Job description

Trails Park and Recreation District in Centennial, CO is seeking a Front Desk Receptionist part-time role to warmly greet patrons and manage front desk operations. You will communicate updates, assist with registrations, and handle payments and receipts at the recreation center.

The position requires strong customer service, multitasking, and adaptability to a busy environment. Early morning/daytime availability is required, with a friendly, professional demeanor expected at all times.