Morning Café Customer Service Associate

Clark Holdings, Inc. / Tim Hortons; Town of York (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Tim Hortons in Piffard, NY is hiring full-time Customer Service Team Members for a new location at 3667 Main Street, mornings 7am-3pm, weekends.

You will deliver outstanding guest experiences, handle food orders, maintain cleanliness, and support the team with efficient service. Ideal candidates are friendly, with strong communication and a willingness to work in a fast-paced team environment; training provided.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Create a positive first impression by maintaining a clean, inviting dining area.
• Ensure accuracy and freshness of coffee and products by following REV procedures.
• Deliver outstanding customer service with a friendly attitude and product knowledge.
• Greet customers promptly at front counter and drive-thru within 5 seconds.
• Maintain speed of service and meet customers' needs.
• Prepare food and beverages according to order monitor.
• Keep front counter and drive-thru area clean and stocked.

Skills

Customer service

Fast-paced work

Communication

Teamwork

Attention to detail

Training others

Job description

Tim Hortons in Piffard, NY is hiring full-time Customer Service Team Members for a new location at 3667 Main Street, mornings 7am-3pm, weekends.

You will deliver outstanding guest experiences, handle food orders, maintain cleanliness, and support the team with efficient service. Ideal candidates are friendly, with strong communication and a willingness to work in a fast-paced team environment; training provided.