Morgue Operations Supervisor

Maricopa County; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Excellent work-life balance

Growth opportunities

Low-cost healthcare

Paid vacation & leave

Wellness program

Arizona State Retirement System

Job summary

Maricopa County's Medical Examiner's Office is seeking a Morgue Operations Supervisor to oversee the Morgue Operations section, ensuring daily workflow, quality, and compliance in a 24/365 environment. You will manage a team of administrative professionals and coordinate records, admissions, and chain-of-custody for decedents.

This swing/night shift role (Sun-Wed) offers growth opportunities, tuition reimbursement, robust health benefits, and retirement participation.

Qualifications

• Three years of responsible administrative experience in a healthcare, funeral home, law enforcement, legal, or similar office environment.
• High school diploma or GED.
• Post-secondary education may substitute for the experience requirement on a year-for-year basis.

Responsibilities

• Supervise and direct the daily activities of the Morgue Operations section, including directing workflow, performance management, staff meetings, payroll approval, scheduling, and staff selection processes.
• Assure section actions follow Department and County policy, procedures, and guidelines; assist in developing and maintaining procedures and manuals.
• Oversee the initial training process for new hires within the Morgue Operations section; partner with the Morgue Operations Lead on training materials.
• Perform quality assurance evaluations of data entry and develop related statistics and goals for staff performance.
• Oversee the assignment of cases to the Medical Examiner and manage the case management database.

Skills

Admin experience

Healthcare setting

Education

High school diploma or GED

Post-secondary education substitution

Job description

Pay Range

Anticipated Hiring Range: $23.00 - $29.00 hourly

Full Pay Range: $23.00 - $37.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Posting Date

09/18/26

Application Deadline

09/24/26

Job Type

Unclassified

Department

Medical Examiner

About The Position

The Morgue Operations Supervisor supervises and directs the daily activities of the Morgue Operations section of the Office of the Medical Examiner, which oversees the management of remains, provides data-gathering, recordkeeping, and processing functions for internal and external customers. This position oversees a team of administrative professionals in a 24/365 operation.

This position performs a variety of administrative support functions related to records management, quality assurance, and creation of department policies for the admission and release of decedents to the office.

About Us

Join a team dedicated to providing reliable and trustworthy death investigations in our community! The Office of the Medical Examiner is a county agency charged under Arizona law to perform medical investigations of certain types of deaths. The goal of these investigations is to determine the medical cause (disease and/or injury) of the death to help improve public health and safety. We are looking for service-minded individuals to join our collaborative team to help the people of Maricopa County.

• This is a swing/night shift position with assigned work days of Sunday through Wednesday each week.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to the, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1
• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require

• Three years of responsible administrative experience in a healthcare, funeral home, law enforcement, legal, or similar office environment
• High school diploma or GED
• Post-secondary education may substitute for the experience requirement on a year-for-year basis

We Also Value

• Associate’s degree or higher in Forensic Science, Biology, Mortuary Sciences, or a similar field
• Experience working or volunteering in a Medical Examiner or Coroner’s Office
• Experience working with vital records databases
• Experience working directly with decedents and the chain of custody
• Experience in improving, developing, and implementing training or other organizational procedures
• Experience supervising a team of 10 or more employees
• Bilingual in English and Spanish

Supervisory Responsibilities

• Supervise and direct the daily activities of the Morgue Operations section, including directing workflow, conducting performance management, leading staff meetings, payroll approval, scheduling, and staff selection processes
• Assure section actions follow Department and County policy, procedures, and guidelines; and assist in developing and maintaining procedures and manuals
• Oversee the initial training process for new hires within the Morgue Operations section; partner with the Morgue Operations Lead on the creation and implementation of training materials
• Perform quality assurance evaluations of data entry and develop related statistics and goals to review with staff for compliance and performance management
• Perform periodic observations of staff’s work for quality assurance and adherence to directives
• Oversee the assignment of cases to the appropriate Medical Examiner in the department’s case management database and an electronic case board
• Prepare and monitor purchasing supplies for the Morgue Operations section
• Function as a working supervisor by ensuring adequate coverage for all shifts, including filling in for absences as needed
• Respond to inquiries concerning the status of cases from family members, funeral homes, law enforcement, and other agencies
• Document all calls into the case management system

Remains Management Responsibilities

• Admit decedents to the OME by accepting the remains from OME or transportation services personnel, confirming the accuracy and completeness of the chain-of-custody paperwork, and completing admission steps in accordance with policies
• Act as a custodian of decedents by ensuring remains are secured, utilizing equipment to move decedents in the coolers, and performing scheduled cooler audits. Assist in the cleaning, sanitizing, and organization of decedent coolers
• When indicated by policies, obtain photographs, fingerprints, specimens, or other time-sensitive items from decedents
• Release decedents to the party responsible for completing the final disposition of the remains by removing the decedent from the cooler, verifying the case number and identity, and completing appropriate chain of custody paperwork
• Report cooler and equipment concerns and maintenance needs to supervisors
• Ensure equipment exposed to biohazardous material is cleaned after each use

Property, Evidence, & Chain of Custody Responsibilities

• Act as custodian of decedent property by ensuring that all items are appropriately documented, secured, and released with appropriate chain of custody paperwork
• Facilitate the release of evidence to law enforcement and complete the associated chain-of-custody documentation

Database Documentation and Clerical Responsibilities

• Navigate and maintain information in a case management system and shared task tracking databases, collaborating with internal and external stakeholders when necessary
• Ensure physical documents are completed appropriately, scanned, and filed within the Department’s record management system.
• Contact the decedent’s family to provide exam status updates, the next steps for the family to pursue, and ensure they understand OME timeframes
• Review data in the case management system and associated forms to ensure accurate verification of decedent identity and personal property before release to the correct agency under established protocols
• Coordinate the release of decedents to funeral homes, family/relatives, or other approved agencies
• Route case inquiries from family members, funeral homes, law enforcement, and other agencies to the appropriate OME personnel
• Ensure approved visitors are checked in and badged in accordance with policy before allowing them to enter the OME facility
• Additional duties as assigned

Working Conditions

• This position is sensitive in nature and requires significant strength and emotional stability
• Requires physical handling of decedents and in an environment with malodorous conditions and exposure to biohazardous materials
• Requires the ability to push/pull up to 100 pounds and lift up to 75 pounds
• The Morgue Operations section must be staffed 24 hours a day, seven days a week, including holidays. The hours for this position are full-time and can include holidays, nights, and weekends. Shift work may be required.

Selection Procedure

• Consideration will only be given to candidates who submit online applications
• Candidates will be contacted primarily through email and their Workday online application profile
• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [e-mail] to initiate the interactive process.