Monthly Giving & Donor Engagement Officer

Houston Food Bank; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Houston Food Bank is seeking a Sustaining Gifts Officer to expand a robust monthly giving program generating over $4 million annually from 6,000+ recurring donors. You will cultivate long‑term donor relationships, optimize retention and lifetime value, and design multi‑channel campaigns to deepen engagement and advance giving.

Responsibilities include managing communications, collaborating with Marketing, Major Gifts, and Donor Services to enhance donor experiences, and analyzing program

Qualifications

• Bachelor’s degree or higher in a relevant field such as Communications, Nonprofit Management, or Business Administration.
• 3–5 years in fundraising, donor relations, or sustaining giving programs; major gifts experience preferred.
• Experience with multi-channel donor engagement (digital, mail, phone) and CRM reporting.

Responsibilities

• Develop, grow, and manage the monthly giving program and donor acquisition/retention strategies.
• Cultivate high-value sustaining donors with individualized engagement plans to increase giving levels.
• Design multi-channel stewardship campaigns (digital, mail, video, phone, in-person) to boost donor lifetime value.
• Collaborate with Marketing, Major Gifts, and Donor Services teams to support donor pipeline and reporting.

Skills

Donor relations

Donor stewardship

Campaign management

CRM systems

Data analysis

Education

Bachelor’s degree

Tools

Raiser’s Edge NXT

Luminate Online

Salesforce

Job description

Houston Food Bank is seeking a Sustaining Gifts Officer to expand a robust monthly giving program generating over $4 million annually from 6,000+ recurring donors. You will cultivate long‑term donor relationships, optimize retention and lifetime value, and design multi‑channel campaigns to deepen engagement and advance giving.

Responsibilities include managing communications, collaborating with Marketing, Major Gifts, and Donor Services to enhance donor experiences, and analyzing program