Monitoring Operator

U-Haul; Phoenix (AZ); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Prescription drug plans

Dental & Vision plan with hearing care

Onsite medical clinic

New indoor fitness gym

Get Fit Gym Reimbursement

Registered Dietitian Program

WeightWatchers®

CVS Virtual Care

U‑Haul Kids Program

24‑Hour Nurse Line

Wellness Program

Mindset App Reimbursement

Pet Insurance & Wellness plans

Career stability

Opportunities for advancement

Tuition Reimbursement Program

Free online courses for development

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Company‑paid life insurance

Voluntary life insurance

Disability insurance

Legal and identity protection

Travel/insurance programs

Maternity leave

Job summary

U-Haul is seeking a security-focused team member for an all-in-person role in Phoenix. The position requires monitoring alarms, accessing cameras, and coordinating with field teams to address security matters across U‑Haul centers nationwide.

The role operates on a daytime-to-evening schedule with no remote work option. Competitive benefits are provided through U‑Haul’s extensive wellness and education programs, plus advancement opportunities.

Qualifications

• Comfortable working with computers and handling multiple programs at once.
• Able to remain calm and efficient when handling security matters.
• Good communicator over the phone and in person.
• Detailed note taker.

Responsibilities

• Handling alarms/security and accessing cameras for U‑Haul centers across the nation.
• Communicating with field team members about security related matters.
• Aiding field team members with getting security codes setup; assisting customers who become unable to leave a U‑Haul property (gates/elevators)

Skills

Computers multitasking

Calm under pressure

Clear communication

Detailed note-taking

Job description

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully in office position-no remote work is available.

Schedule

• 1:30pm-10pm Saturday - Wednesday; off Thursday/Friday

Pay

• $16.50/hour

Duties/Responsibilities

• Handling alarms/security and accessing cameras for U‑Haul centers across the nation
• Communicating with field team members about security related matters
• Aiding field team members with getting security codes setupAssisting customers who become unable to leave a U‑Haul property (gates/elevators)

  Required Skills

  • Comfortable working with computers and handling multiple programs at once
  • Able to remain calm and efficient when handling security matters
  • Good communicator over the phone and in person
  • Detailed note taker

  U‑Haul Offers

  • Medical insurance
  • Prescription drug plans
  • Dental & Vision plan with hearing care discounts
  • Onsite medical clinic for team members and eligible family members
  • New indoor fitness gym (Midtown Phoenix campus)
  • Get Fit Gym Reimbursement Program
  • Registered Dietitian Program
  • WeightWatchers®
  • CVS Virtual Care
  • U‑Haul Kids Program
  • 24‑Hour Nurse Line
  • Wellness Program (Healthier You initiatives & challenges)
  • Mindset App Reimbursement
  • Pet Insurance & Wellness plans
  • Career stability
  • Opportunities for advancement
  • Valuable on‑the‑job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U‑Haul University®
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • Company‑paid life insurance
  • Voluntary life insurance options
  • Short-Term and Long‑Term Disability
  • Critical Illness, Accident & Hospital Indemnity plans
  • Business & business travel insurance
  • MetLaw Legal Program
  • MetLife Auto & Home Insurance
  • LifeLock Identity Theft Protection
  • Dave Ramsey’s SmartDollar® Financial Wellness Program
  • U‑Haul Federal Credit Union
  • Paid holidays, vacation, and sick time
  • You Matter Employee Assistance Program (EAP)
  • Discounts on cell phone plans, hotels, computers, vehicles & more
  • Community involvement & volunteer opportunities
  • U‑Haul Mothers Program (Paid maternity leave)