Monitoring & Alarm Systems Engineer

Switch; Las Vegas (NV); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Generous benefits package

Career growth

Job summary

Switch is seeking a Mission Control Alarm Systems Engineer to manage alarm quality across the lifecycle, from rationalization to validation and performance monitoring. You will maintain the Master Alarm Database, test alarm workflows, and investigate issues with data-driven improvements.

Travel may be required for system commissioning and readiness activities. The role emphasizes ownership, structured troubleshooting, and clear technical communication across engineering and operations teams,

Qualifications

• Experience in mission-critical operations or similar technical fields.
• Experience with testing, validation, commissioning, troubleshooting, or technical acceptance.
• Ability to analyze alarms, events, and workflow data to drive improvements.

Responsibilities

• Support alarm rationalization and ensure requirements are in the Master Alarm Database.
• Validate alarm configurations, thresholds, zones, and operator response requirements.
• Perform end-to-end testing from alarm generation to response.
• Monitor performance, dashboards, and key indicators.
• Investigate alarm quality issues and coordinate corrective actions.
• Develop testing procedures and validation methods.

Skills

Alarm management

Data analysis

Testing & validation

Documentation

Cross-functional coordination

Operational readiness

Structured troubleshooting

Communication of findings

Education

Bachelor's degree in a relevant technical field

Tools

Master Alarm Database

Alarm management programs

Job description

As a Mission Control Alarm Systems Engineer at Switch, you will help ensure Mission Control alarms are accurate, reliable, and ready to support operational response. You will manage alarm quality throughout the alarm lifecycle, from rationalization and implementation through validation and performance monitoring. You will maintain the integrity of the Master Alarm Database and test alarm workflows from event generation through operator response. You will also investigate alarm issues and recommend improvements based on operational data and results.

What You’ll Do

• Support alarm rationalization and ensure requirements are accurately represented in the Master Alarm Database.
• Maintain accurate and complete alarm records and supporting technical documentation.
• Validate alarm configurations, priorities, thresholds, routing, attributes, and operator response requirements.
• Perform end-to-end testing and acceptance validation from alarm generation through operational response.
• Support operational acceptance and readiness validation for new systems, equipment, and capabilities.
• Monitor alarm performance, workflow health, dashboards, and established performance indicators.
• Investigate alarm quality issues, identify root causes, and coordinate corrective actions.
• Analyze alarm and workflow data to identify trends and recommend improvements.
• Develop and maintain testing procedures, validation methods, and supporting documentation.
• Support planned testing, commissioning, maintenance, and incident activities outside normal business hours when required.
• Travel locally, domestically, or internationally when required.

What We’re Looking For

• You take ownership of your work and follow through on quality, validation, and operational issues.
• You use data and structured troubleshooting to identify causes instead of treating symptoms.
• You communicate technical findings, risks, and recommendations clearly.
• You work effectively across operational, engineering, and technical teams while keeping responsibilities clear.
• You follow established procedures and raise concerns when alarm quality or workflows do not meet requirements.
• You look for practical ways to improve alarm performance and operational readiness.
• You remain reliable and focused when supporting mission-critical operations.

What You’ll Bring

• 4–7 years of relevant experience in mission-critical operations, facilities operations, industrial systems, controls, operational technology, systems integration, commissioning, alarm management, or a related technical field.
• Experience with testing, validation, commissioning, troubleshooting, or technical acceptance activities.
• Experience analyzing alarms, events, system performance, operational data, or workflow results.
• Experience coordinating technical work across operational and engineering stakeholders.
• Working knowledge of alarm management principles, lifecycle activities, performance analysis, and operational readiness practices.
• Strong documentation and data-management skills.
• Ability to develop and execute structured testing and validation activities.
• Working knowledge of operational monitoring, reporting, workflow, service management, or similar enterprise platforms.
• A bachelor’s degree in a relevant technical field, or equivalent technical training, certifications, military experience, or professional experience.
• Experience with alarm management programs, alarm lifecycle practices, or Master Alarm Database administration is preferred.
• If your experience does not match every qualification listed, we still encourage you to apply if your background prepares you to perform the core work of this role.

Why Switch?

• A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
• Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.