Mission Control Alarm Systems Engineer

Switch; Las Vegas (NV); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical plan options

Remote work opportunities

Job summary

Switch is seeking an Alarm Systems Engineer to establish and evolve alarm management in our mission-critical environments. You will help design, validate, and maintain alarms to support operator response and operational decision-making at our data centers.

You will lead rationalization, collaborate with engineering teams, and drive improvements to reduce nuisance alarms while maturing the Alarm Management Program. Remote-friendly and centered in a high-tech, innovative culture.

Qualifications

• Experience in mission-critical operational technology or similar industrial environments.
• Strong analytical and troubleshooting skills with cross-team collaboration.
• Commitment to accuracy, accountability, and validation over assumptions.

Responsibilities

• Lead alarm rationalization across power and environmental systems.
• Maintain the Master Alarm Database (MADB) with accurate, actionable data.
• Collaborate with stakeholders to define, configure, test, and integrate alarms.
• Validate alarm behavior through testing before production.
• Support Alarm Philosophy and Alarm Management Program maturation.
• Analyze alarm data to reduce nuisance alarms and floods.
• Ensure alarm workflows support operator response and incident management.
• Improve alarm visibility, routing, and actionability with tooling teams.
• Develop testing methodologies and repeatable processes for alarm lifecycle.

Skills

Alarm management

Analytical skills

Troubleshooting

Communication

Cross-functional collaboration

Continuous improvement

Tools

Master Alarm Database (MADB)

Job description

About Switch At Switch we dont just design build and operate data centerswe are enabling the technology of the future Led by Founder & CEO Rob Roy we believe in revolutionary innovation operational excellence and the principle of karma Switch is where talented people come together to EVOLVE the digital world We believe that innovation isnt just about technologyits about the people culture and purpose that make it happen Every Switch team member contributes to a mission greater than themselves to create the worlds most advanced digital infrastructure that powers the progress of humanity

The Role: Alarm Systems Engineer

As an Alarm Systems Engineer at Switch you will help establish and evolve the future of alarm management across one of the worlds most advanced mission critical environments This role sits at the intersection of operations engineering technology and service management ensuring alarms are designed implemented validated and maintained in a way that supports effective operational response As the first dedicated Alarm Systems Engineer within Mission Control you will play a foundational role in launching and advancing Switchs Alarm Management Program You will drive alarm rationalization efforts support development of the Master Alarm Database MADB validate alarm performance and help ensure alarms effectively support situational awareness incident response and operational decision making This is a unique opportunity to build something from the ground up while influencing how critical facilities are monitored and operated for years to come

What Youll Do

• Lead and support alarm rationalization efforts across Power and Environmental systems to improve alarm quality consistency and operational effectiveness
• Help establish and maintain the Master Alarm Database MADB ensuring alarm information remains accurate actionable and aligned with business and operational requirements
• Collaborate with operational engineering and technical stakeholders to ensure alarms are properly defined configured documented tested and integrated into operational workflows
• Validate alarm behavior through testing and acceptance activities to ensure alarms function as intended before being placed into production
• Support implementation and ongoing maturation of Switchs Alarm Philosophy and Alarm Management Program
• Analyze alarm performance data and identify opportunities to reduce nuisance alarms alarm floods standing alarms and other conditions that negatively impact operations
• Ensure alarm workflows effectively support operator response incident management operational readiness and service restoration objectives
• Partner with teams responsible for monitoring automation workflow management and operational tooling to improve alarm visibility routing and actionability
• Develop testing methodologies documentation standards and repeatable processes supporting alarm lifecycle management and continual improvement initiatives
• Act as an advocate for alarm quality and operational effectiveness by helping teams identify and resolve issues before they impact customers services or operations

What Were Looking For

• Someone who enjoys solving complex operational problems and is energized by improving systems processes and outcomes
• A naturally curious individual who wants to understand how systems work why alarms behave the way they do and how operational performance can be improved
• Strong analytical and troubleshooting skills with the ability to investigate issues identify patterns and drive solutions across multiple teams
• An individual who values accuracy accountability and validation over assumptions
• Excellent communication and collaboration skills with the ability to build relationships across technical and operational disciplines
• Experience working in mission critical operational technology facilities industrial engineering reliability monitoring or related technical environments
• A continuous improvement mindset that challenges ineffective practices and seeks better ways of working
• The ability to balance technical detail with operational impact and understand how technology decisions influence frontline operations
• Someone who is hungry to learn humble enough to listen and smart enough to navigate complex technical and organizational challenges
• A builder who is excited by the opportunity to help create and shape a new program rather than simply maintain an existing one

A Culture of Karma

We are self motivated by karma ensuring our actions contribute to a positive supportive and forward thinking environment

Industry Leading Designs

Work with the most advanced data center technology on the planet and be a part of emerging technology development

Flexibility & Remote Opportunities

Whether in office hybrid or fully remote we offer the technology and support to keep teams connected and productive

Job Security & Career Stability

In this expanding industry we invest in our people providing opportunities & advancement in a stable growing company

Generous Benefits Package

• Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs and more

Join Us & Make a Difference This is more than a jobits a mission If youre ready to be part of a culture that values innovation karma and limitless potential we want to hear from you