Monitor Tech - Unit Secretary PreOp/PACU Full Time Days

Stanford Health Care Tri-Valley; Pleasanton (CA); On-site; USD 41,000 - 51,000; Full time

Job summary

Stanford Health Care Tri-Valley is seeking a Monitor Tech/Unit Secretary to support patient care coordination from the nurse’s station, ensuring smooth patient flow and adherence to C-I-CARE standards.

The role involves greeting patients and families, monitoring alarms, maintaining charts and logs, assisting with discharge planning, and keeping the unit organized and safe for staff and visitors.

Qualifications

• High School Diploma or GED required.
• Experience as a unit clerk or administrative support role preferred.
• Strong interpersonal and teamwork abilities.
• Basic computer skills and English language proficiency.

Responsibilities

• Provide continuous patient monitoring from the nurse’s station.
• Greet and direct patients, visitors, and staff.
• Maintain clean, safe environment and report hazards.
• Update patient flow and assignment boards.
• Complete shift reports and assist with discharge planning.
• Adhere to C-I-CARE standards.

Skills

Interpersonal skills

Basic computer skills

Attention to detail

English language proficiency

Team player

Education

High School Diploma or GED

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.Day - 08 Hour (United States of America)This is a Stanford Health Care Tri-Valley job.A Brief OverviewThe Monitor Tech/Unit Secretary is a member of the health care team who assists in the coordination of total patient care, under the direction of a Charge Nurse. This position is the focal point of communication and flow of the nursing unit. Applies the VHS Values to the performance of every job duty. These values include Quality, Teamwork, Respect, Courtesy, Empowerment, Responsiveness, Recognition and Improvement.LocationsStanford Health Care Tri-ValleyWhat you will doProvides continuous cardiac monitoring as a trained observer at the nurse’s station.Performs various patient care activities and related non-professional services necessary in caring for the personal needs and comfort of the patient.Maintains a safe/clean environment; reports/corrects hazardous conditions within scope of responsibility.Check equipment each shift, including communications devices, and physical department rounding to proactively surveil the department for needed repairs, safety hazards, and appropriately communicates needs to proper departments.Supports discharge planning functions and team rounding activitiesAdheres to department and hospital Policies and ProceduresReceives, greets, and directs patients, visitors, and employees arriving at the unit, or calling the patient care unit.Demonstrates excellent telephone etiquette when receiving, placing, or transferring calls.Maintains composure and professionalism in emergency situationsAlways maintains confidentiality of patients and patient information.Answer patient call lights immediately and reports patient needs appropriatelyReceives and distributes mail, flowers, and various other items for patients on the unit.Maintains adequate quantity of forms, materials, supplies, and equipment on assigned units. Orders supplies as necessary according to standards and ensures fiscal responsibility.Maintains clean and organized work and storage areas.Update patient flow and assignment board.Maintains downtime forms and other necessary forms.Maintains unit specific records, logs, and binders. Example: temperature logs, etc.Monitors the fax machine for incoming communications.Checks charts of all patients scheduled for surgery or special/diagnostic procedures and assures required information is complete e.g., labs, x-rays, H&P, pre-surgery forms.Assists patients and care team with medical record requests.Appropriately responds to all safety and emergency signals and notificationsContributes to the team spirit and cohesiveness of the unit and nursing department.Contributes to unit and department problem solving and issue resolution.Maintains a professional attitude, demeanor and appearance, wears prescribed departmental uniform, wears identification name badge.Completes a comprehensive shift report to oncoming staff before leaving unit.Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare Tri-Valley’s patient-experience and represents a framework for patient-centered interactionsEducation QualificationsHigh School Diploma or GED RequiredExperience QualificationsExperience working as a unit clerk or administrative support role PreferredRequired Knowledge, Skills and AbilitiesStrong interpersonal skillsBasic Computer Skills requiredStrong attention to detail with ability to organize and prioritize work efficientlyKnowledge of medical terminologyAbility to speak, read, write, and understand the English languageAbility to work as an effective team player and serve as a resource person to patients, staff and visitorsKnowledge of Quality Control, Safety and joint Commission standardsLicenses and CertificationsCurrent American Heart Association Certification for Basic Life Support for Healthcare Providers requiredThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family’s perspective:Know Me: Anticipate my needs and status to deliver effective careShow Me the Way: Guide and prompt my actions to arrive at better outcomes and better healthCoordinate for Me: Own the complexity of my care through coordinationEqual Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $29.67 - $37.09 per hourThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.