Monitor Tech - Unit Secretary PreOp/PACU Full Time Days

LE0030 Stanford Health Care Tri-Valley; Pleasanton (CA); On-site; USD 62,000 - 77,000; Full time

Job summary

Stanford Health Care Tri-Valley is recruiting a Monitor Tech/Unit Secretary to support patient care and unit operations. You will monitor patients, assist with personal care activities, and help maintain a safe, organized environment. The role requires strong communication, multitasking, and adherence to hospital policies.

The position emphasizes teamwork, confidentiality, and professionalism, with a focus on C-I-CARE standards and patient experience in the Tri-Valley unit.

Qualifications

• High School Diploma or GED required.
• Experience as a unit clerk or administrative support role preferred.
• Strong interpersonal skills and attention to detail.
• Basic computer skills and knowledge of medical terminology.
• Ability to speak/read/write English and work well in a team.
• Knowledge of Quality Control, Safety and Joint Commission standards.

Responsibilities

• Provide continuous cardiac monitoring as a trained observer at the nurse’s station.
• Perform patient care activities and support personal needs.
• Maintain a safe/clean environment and report hazards.
• Check equipment and communicate needs to departments as needed.
• Support discharge planning and team rounding activities.
• Receive, greet, and direct patients, visitors, and staff.
• Maintain patient flow boards and unit records.

Skills

Interpersonal skills

Basic computer skills

Medical terminology

English language proficiency

Education

High School Diploma or GED

Experience as unit clerk/administrative support

Tools

BLS Certification

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care Tri-Valley job.

A Brief Overview

The Monitor Tech/Unit Secretary is a member of the health care team who assists in the coordination of total patient care, under the direction of a Charge Nurse. This position is the focal point of communication and flow of the nursing unit. Applies the VHS Values to the performance of every job duty. These values include Quality, Teamwork, Respect, Courtesy, Empowerment, Responsiveness, Recognition and Improvement.

Locations

Stanford Health Care Tri-Valley

What you will do

• Provides continuous cardiac monitoring as a trained observer at the nurse’s station.
• Performs various patient care activities and related non-professional services necessary in caring for the personal needs and comfort of the patient.
• Maintains a safe/clean environment; reports/corrects hazardous conditions within scope of responsibility.
• Check equipment each shift, including communications devices, and physical department rounding to proactively surveil the department for needed repairs, safety hazards, and appropriately communicates needs to proper departments.
• Supports discharge planning functions and team rounding activities
• Adheres to department and hospital Policies and Procedures
• Receives, greets, and directs patients, visitors, and employees arriving at the unit, or calling the patient care unit.
• Demonstrates excellent telephone etiquette when receiving, placing, or transferring calls.
• Maintains composure and professionalism in emergency situations
• Always maintains confidentiality of patients and patient information.
• Answer patient call lights immediately and reports patient needs appropriately
• Receives and distributes mail, flowers, and various other items for patients on the unit.
• Maintains adequate quantity of forms, materials, supplies, and equipment on assigned units.
• Orders supplies as necessary according to standards and ensures fiscal responsibility.
• Maintains clean and organized work and storage areas.
• Update patient flow and assignment board.
• Maintains downtime forms and other necessary forms.
• Maintains unit specific records, logs, and binders. Example: temperature logs, etc.
• Monitors the fax machine for incoming communications.
• Checks charts of all patients scheduled for surgery or special/diagnostic procedures and assures required information is complete e.g., labs, x-rays, H&P, pre-surgery forms.
• Assists patients and care team with medical record requests.
• Appropriately responds to all safety and emergency signals and notifications
• Contributes to the team spirit and cohesiveness of the unit and nursing department.
• Contributes to unit and department problem solving and issue resolution.
• Maintains a professional attitude, demeanor and appearance, wears prescribed departmental uniform, wears identification name badge.
• Completes a comprehensive shift report to oncoming staff before leaving unit.
• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital.
• C-I-CARE is the foundation of Stanford Healthcare Tri-Valley’s patient-experience and represents a framework for patient-centered interactions.

Education Qualifications

• High School Diploma or GED
• Required Experience Qualifications
• Experience working as a unit clerk or administrative support role
• Preferred
• Required Knowledge, Skills and Abilities
• Strong interpersonal skills
• Basic Computer Skills required
• Strong attention to detail with ability to organize and prioritize work efficiently
• Knowledge of medical terminology
• Ability to speak, read, write, and understand the English language
• Ability to work as an effective team player and serve as a resource person to patients, staff and visitors
• Knowledge of Quality Control, Safety and joint Commission standards

Licenses and Certifications

• Current American Heart Association Certification for Basic Life Support for Healthcare Providers required

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale

Generally starting at $29.67 - $37.09 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Few great things are ever truly done alone. Performing at the highest level and achieving your best requires support and a team of dedicated people focused on doing amazing things every day. If that sounds like the environment you’ve been looking for, then we’ve got a place for you. Stanford Health Care - Tri-Valley is seeking outstanding allied health, business, and nursing professionals to join our world-class team. Supported by a devoted staff and a progressive culture, we offer the freedom, opportunity, and respect your talent deserves. Not every job offers this; but here, we don’t know how to work any other way. We invite you to join our team!