Monetization Strategy & Operations Lead

Coursera Sourcing; Denver (CO); Hybrid; USD 180,000 - 250,000; Full time

Job summary

Coursera + Udemy is seeking a Monetization Strategy & Operations Lead to drive pricing, promotions, lifecycle marketing, packaging, and retention into a unified monetization roadmap. Reporting to the Sr.

Director of Pricing & Monetization, you will align cross-functional teams to maximize revenue and customer lifetime value for our integrated consumer business. This hybrid role is based in Denver or Austin, offering collaboration across Product, Marketing, Analytics, Finance, and Engineering in

Qualifications

• Bachelor's degree required; MBA or advanced degree a plus.
• 8-10+ years of experience in strategy, monetization, pricing, growth, ecommerce, SaaS, or consumer technology.
• Experience leading cross-functional strategic initiatives with measurable business impact.
• Ability to influence senior leaders and align multiple organizations around complex decisions.
• Strong financial modeling, forecasting, and analytical skills.
• Experience managing high-performing teams and developing talent.
• Excellent executive communication and presentation skills.
• Ability to thrive in a fast-paced, ambiguous environment while balancing short-term execution with long-term strategy.

Responsibilities

• Evolve the consumer monetization strategy across Marketplace, Subscription, and future integrated product offerings.
• Lead commercial planning, prioritization, and operating cadence across pricing, promotions, lifecycle marketing, packaging, and retention initiatives.
• Establish business performance reviews, forecasting processes, and commercial diagnostics that inform executive decision-making.
• Partner with Consumer Growth, Product, Marketing, Pricing, Analytics, Finance, and Engineering to identify and prioritize the highest-impact revenue opportunities.
• Evaluate tradeoffs across conversion, ARPU, customer lifetime value, retention, profitability, and long-term growth.
• Foster a culture of data-driven decision making, operational excellence, and continuous improvement across the Monetization organization.

Skills

Financial modeling

Forecasting

Analytical skills

Executive communication

Cross-functional leadership

Strategic initiative leadership

Presentation skills

Ambiguity management

Education

Bachelor's degree in Business, Economics, Finance, Marketing, or related field

MBA or advanced degree

Tools

Excel

Job description

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting ourblog .

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. Although we collaborate globally, this opportunity is specifically aligned to our team presence in Denver. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Job Overview

• Commercial Strategy: You connect customer behavior, product strategy, pricing, lifecycle marketing, and financial performance to develop monetization strategies that drive sustainable growth.
• Executive Influence: You build trusted partnerships across Product, Marketing, Analytics, Finance, and Engineering, effectively aligning senior stakeholders around strategic priorities while constructively challenging assumptions when needed.
• Systems Thinking: You see beyond individual initiatives and understand how pricing, packaging, promotions, retention, and product investments work together to optimize long-term customer value.
• Leadership & Decision Making: You balance analytical rigor with practical judgment, leading teams through ambiguity while providing clear direction, prioritization, and accountability.
  

About this role

As the Monetization Strategy & Operations Lead, you will drive commercial strategy that connects pricing, promotions, lifecycle marketing, packaging, and customer retention into a unified monetization roadmap. Reporting to the Sr. Director of Pricing & Monetization, you'll partner across Consumer Growth, Product, Marketing, Analytics, Finance, and Engineering to prioritize the initiatives that maximize revenue, customer lifetime value, and long-term business growth. This role offers the opportunity to shape the future monetization strategy for an integrated Udemy and Coursera consumer business.

What you’ll be doing

• Evolve the consumer monetization strategy across Marketplace, Subscription, and future integrated product offerings.
• Lead commercial planning, prioritization, and operating cadence across pricing, promotions, lifecycle marketing, packaging, and retention initiatives.
• Establish business performance reviews, forecasting processes, and commercial diagnostics that inform executive decision-making.
• Partner with Consumer Growth, Product, Marketing, Pricing, Analytics, Finance, and Engineering to identify and prioritize the highest-impact revenue opportunities.
• Evaluate tradeoffs across conversion, ARPU, customer lifetime value, retention, profitability, and long-term growth.
• Foster a culture of data-driven decision making, operational excellence, and continuous improvement across the Monetization organization.
  

What you’ll have

• Bachelor's degree in Business, Economics, Finance, Marketing, or a related field; MBA or advanced degree is a plus.
• 8-10+ years of experience in strategy, monetization, consulting, pricing, growth, ecommerce, SaaS, or consumer technology.
• Experience leading cross-functional strategic initiatives with measurable business impact.
• Demonstrated ability to influence senior leaders and align multiple organizations around complex decisions.
• Strong financial modeling, forecasting, and analytical skills.
• Experience managing high-performing teams and developing talent.
• Excellent executive communication and presentation skills.
• Ability to thrive in a fast-paced, ambiguous environment while balancing short-term execution with long-term strategy.

Posting Date: August 24, 2026
Application Window:
We anticipate the application window will be open until September 14th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

This is a hybrid role in Denver or Austin.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [e-mail].

The application deadline for this role is September 15, 2026