Molecular Diagnostics Software and Equipment Specialist

Jobvite, Inc.; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits (HMO/PPO)

401k match

Employee Stock Purchase Program

Tuition reimbursement

PTO 16 days + holidays

Wellness programs

Job summary

NeoGenomics in Durham, NC is seeking a Molecular Software and Equipment Specialist to manage the life cycle of molecular software and equipment across clinical, technical, and quality domains. The role emphasizes maintenance, validation, and integration of new technologies to ensure high reliability.

You will collaborate with molecular operations, biomed, and external vendors, train staff, and support audits while supporting automation initiatives and regulatory adherence.

Qualifications

• Bachelor’s degree in Scientific or Technical Discipline or equivalent work experience required; Master’s degree preferred.
• 3 or more years of experience in a molecular laboratory, IT, or technical support role required.
• Automation System Certified preferred
• Certification in Coding Language preferred
• Demonstrate familiarity with molecular laboratory software, equipment, and automation systems, especially Hamilton Robotics, qPCR instruments, and sequencing instruments
• Maintain a basic understanding of molecular laboratory and/or analytical techniques
• Understand CAP/CLIA and FDA (GCP or GLP as appropriate) requirements

Responsibilities

• Lead maintenance, troubleshooting, and performance optimization of molecular software and equipment.
• Manage the Molecular Equipment Log and cold storage systems to support equipment life-cycle management
• Collaborate with the molecular operations team, biomedical team, and external vendors to minimize downtime
• Train operators on proper utilization and maintenance of molecular software and equipment
• Support validation, IQOQPQ, and integration of new software and equipment and advanced technologies
• Assist Technical Writer in creating and maintaining procedures and documentation
• Evaluate feasibility of new instruments and software and provide adoption recommendations
• Assist with automation system troubleshooting and optimization
• Ensure compliance with safety standards and conduct audits/quality checks
• Maintain records of equipment QC and collaborate with Molecular Quality Team for audits
• Act as primary contact for software/equipment activities with GDP verifications and MasterControl routing
• Up to 10% travel

Skills

Molecular lab experience

Automation systems

Regulatory compliance

Vendor coordination

Education

Bachelor's degree in Scientific or Technical Discipline

Master's degree

Tools

Hamilton Robotics

qPCR instruments

Sequencing instruments

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! Come join the Neo team and be part of our amazing World Class Culture!

• We have highly competitive benefits with a variety of HMO and PPO options.
• We have company 401k match along with an Employee Stock Purchase Program.
• We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays.
• We offer wellness courses and have highly engaged employee resource groups.

NeoGenomics is looking for a Molecular Software and Equipment Specialist for our Molecular department in Durham, NC who wants to continue to learn in order to allow our company to grow.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The Molecular Software and Equipment Specialist plays a critical role in managing the life cycle of molecular software and equipment across three key facets: clinical operations, technical operations, and quality management. This role ensures optimal software and equipment performance by leading maintenance, troubleshooting, and enhancing utilization efficiencies. In technical operations, the focus is on validating, qualifying, and optimizing software and equipment performance, supporting system upgrades and automation systems, and ensuring seamless integration of new technologies. The Molecular Software and Equipment Specialist promotes adherence to safety protocols, monitors software and equipment performance, and ensures compliance with regulatory requirements, maintaining a high level of operational reliability and efficiency within the laboratory.

Core Responsibilities:

• Lead the maintenance, troubleshooting, and performance optimization of molecular software and equipment, ensuring operational efficiency
• Manage the Molecular Equipment Log and cold storage systems to support equipment life-cycle management
• Collaborate with the molecular operations team, biomedical team, and external vendors to ensure timely resolution of software and equipment issues to minimize operational downtime
• Train operators on the proper utilization and maintenance of molecular software and equipment, ensuring smooth and efficient functionality throughout the laboratory
• Support the validation, implementation, IQOQPQ, and integration of new software and equipment and advanced technologies into existing workflows
• Assist the Molecular Technical Writer in creating and maintaining procedures and other relevant documentation to support laboratory operations changes and maintenance, including technical transfers, assay optimizations, and emerging compliance changes as they pertain to molecular software and equipment
• Evaluate the feasibility of new instruments and software and provide strategic recommendations for adoption
• Assist with automation system troubleshooting, maintenance, and optimization to drive continuous improvements
• Ensure compliance with safety standards and conduct regular audits and quality checks on software and equipment performance
• Maintain accurate records of equipment quality control activities and collaborate with the Molecular Quality Team to prepare for regulatory audits
• Act as the primary point of contact for software and equipment-related activities, ensuring accuracy through GDP verifications and facilitating MasterControl routing to maintain compliance with regulatory standards
• Minimal travel required (Up to 10%)

Experience, Education and Qualifications:

• Bachelor’s degree in Scientific or Technical Discipline or equivalent work experience required; Master’s degree preferred
• 3 or more years of experience in a molecular laboratory, IT, or technical support role required
• Automation System Certified preferred
• Certification in Coding Language preferred
• Demonstrate familiarity with molecular laboratory software, equipment, and automation systems, especially Hamilton Robotics, qPCR instruments, and sequencing instruments
• Maintain a basic understanding of molecular laboratory and/or analytical techniques
• Understand CAP/CLIA and FDA (GCP or GLP as appropriate) requirements