MOKA Coffee - Assistant Manager - Rochester

MOKA Coffee; Rochester (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare

401k

Dental

Vision

Shift drinks

Product discounts

Career growth

Flexible schedules

Job summary

MOKA Coffee in Rochester, MN is seeking an Assistant General Manager to support the GM, oversee daily operations, and keep our store at peak performance.

You’ll lead labor, coach shift leaders and baristas, manage inventory, and uphold safety and community vibes while delivering great guest experiences.

Expect a fast-paced environment with 30+ hours/week including weekends; competitive pay, healthcare, 401k, dental, vision, and product discounts.

Qualifications

• Leadership experience in a fast-paced service setting
• Willingness to work 30+ hours per week including weekends
• Strong communication and conflict-resolution skills

Responsibilities

• Oversee daily operations and stand in for GM when absent
• Coach and mentor the team with regular performance check-ins
• Oversee inventory counts and assist with ordering
• Foster genuine connections with customers and community
• Maintain store cleanliness and equipment through regular audits

Skills

Operational Leadership

Coaching & Training

Inventory Management

Customer Service

Job description

MOKA Assistant General Manager - Where the coffee is strong, but the vibes are stronger.

Here at MOKA, we’re more than just your average coffee shop; we’re a crew of people who love to make others smile! We don’t just make coffee… We make someone’s day! We’re family and community-oriented, and we love making a difference one customer at a time!

Are you a passionate coffee enthusiast who thrives on leadership and genuine connection? If you’re ready to bridge the gap between our vision and our daily operations, you might be our next leader! We’re looking for an energetic, talented professional to support our General Manager in keeping our shop at peak performance.

Who you are:

• Operational Leader– Someone who can support administrative tasks, manage labor, and hit speed-of-service goals.
• High-Level Coach– A mentor who provides consistent coaching to Shift Leaders and Baristas while facilitating new hire training.
• Accountability Pro– A leader who ensures every team member adheres to MOKA’s core values and safety protocols.
• Industry Expert– Preferably 1–2 years of experience in the coffee or food service industry with at least 1 year in a leadership role.
• Organized Problem Solver– A multi-tasker with excellent communication skills who can resolve conflicts in a fast-paced environment.
• Reliable & Committed– Ready to work 30+ hours per week, including weekends and holidays.

What you’ll do:

• Drive Excellence– Support the General Manager in overseeing daily operations and assume full responsibility for the store in their absence.
• Mentor the Team– Conduct regular performance check-ins and provide on-the-spot coaching to elevate our service.
• Manage Inventory– Oversee inventory counts and assist with ordering to prevent supply shortages.
• Model "Strong Vibes"– Ensure the team maintains a genuine connection with each other and the community.
• Maintain the Store– Ensure the interior and exterior remain pristine through regular audits and equipment maintenance.

What to expect:

• Leadership Responsibility– You will report directly to the General Manager to drive store success.
• Fast-Paced Environment– A high-energy role that requires standing for long periods and lifting up to 25 pounds.
• Rain or Shine– We show up for our community 365 days a year, regardless of the forecast!

Perks:

• Growth-Focused– Competitive pay and company-wide career growth opportunities.
• Flexible Schedules– Shifts that respect your life outside the store.
• Benefits– Healthcare, 401k, dental, vision, shift drinks, and product discounts.
• Great Vibes– A welcoming team culture where making a difference is part of the job!

Why should you apply?

We aren’t just looking for managers; we are looking for community-minded leaders. Like what you see? Join the crew. Fuel the fun!