Modernization Sales Specialist

Otis; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, vision coverage

Paid vacation and holidays

Life insurance and disability coverage

Tuition reimbursement

Job summary

Otis Elevator Company is seeking a Modernization Sales Specialist in Chicago to drive modernization projects from identification through completion. You will respond to bids, present solutions, negotiate with customers, and coordinate with field management to ensure successful project delivery.

Responsibilities include maintaining client relationships, supporting capital planning for maintenance clients, and providing expert technical support throughout planning and execution.

Qualifications

• 5+ years of sales experience in B2B
• Strong written and verbal communication skills
• Ability to manage multiple projects simultaneously
• Comfortable in a technical environment with software tools
• Presentation skills for in-person and virtual meetings

Responsibilities

• Proactively identify and win modernization projects, including bid responses and presentations
• Build and maintain relationships with customers
• Support account managers in capital planning for maintenance clients
• Provide elevator consultation and recommend solutions based on client needs
• Coordinate modernization project activities with field management
• Manage contract documents, approvals, layouts and completion tracking
• Provide expert technical support throughout planning and implementation
• Lead project management support to ensure quality and customer satisfaction
• Engage with local market vertical transportation consultants

Skills

B2B sales

customer interfacing

communication

multi-project management

presentation skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Date Posted:
2026-09-11
Country:
United States of America
Location:
OT052: CHN - CHICAGO, IL 651 W WASHINGTON SUITE 1N, CHICAGO, IL, 60661 USA

Otis Elevator Company is searching for a highly motivated Modernization Sales Specialist to promote innovative solutions with current and potential customers.

On a typical day you will:

• - Proactively identify, respond to, and win modernization projects to include: identifying bid opportunities, preparing bid responses, creating presentations, negotiating with potential customers
• - Build and maintain relationships with potential and existing customers
• - Support Business Development Manager's, Account Managers & Client Engagement Managers in capital planning efforts for existing maintenance clients
• - Provide basic elevator consultation to customers by visiting job sites. Deliver customized product and solution recommendations based on client needs
• - Implement the modernization sales installation processes by working directly with field management on modernization projects and coordinating activities and information concerning the modernization of all equipment
• - Oversee job details throughout sales process, including managing contract documents, creating approvals and layouts and tracking to completion
• - Provide expert technical support throughout project planning and implementation
• - Lead or activate project management support to ensure quality project completion and customer satisfaction
• - Build relationships with local market vertical transportation consultants

What you will need to be successful

• - 5+ years sales experience in B2B
• - Ability to work in a highly team-oriented and dynamic environment with superior customer interfacing communication skills.
• - Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• - Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• - Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• - Presentation skills for both in person and virtual meetings
• - Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
• - Elevator industry experience preferred not required
• - High school diploma or equivalent required; bachelor’s degree preferred

What's In it For Me / Benefits

• - We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• - Enjoy three weeks of paid vacation, along with paid company holidays
• - We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• - Life insurance and disability coverage to protect you and your family.
• - Voluntary benefits, including options for legal, pet, home, and auto insurance.
• - We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• - Pursue your educational goals with our tuition reimbursement program.
• - Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

Salary Transparency:

The salary range for this role is$85,000to$120,000.We may ultimately pay more or less than the posted range, and the range may change in the future.Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

Otis is proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].