MODEL COCKTAIL SERVER - EIGHT CIGAR LOUNGE LLC

Eight Cigar Lounge LLC; Las Vegas (NV); On-site; USD 21,000 - 34,000; Full time

Job summary

Eight Cigar Lounge LLC in Las Vegas seeks an experienced server/cocktail staff member to deliver high-quality hospitality. You will greet guests, explain the menu, and guide them through a full dining experience with attention to detail and a focus on guest satisfaction.

You must have strong communication, cash handling skills, and thrive in a fast-paced environment. A 21+ age requirement and Nevada regulations apply; this role emphasizes teamwork, professionalism, and a positive attitude.

Qualifications

• 2-year experience as a server/cocktail in a high-volume restaurant or 1-year experience in fine dining.
• Strong communication and guest relations; English proficiency required.
• Must be 21+ to serve in the State of Nevada.
• Basic computer skills and cash handling experience.

Responsibilities

• Greet guests warmly and guide them through the dining experience.
• Exhibit menu knowledge, upsell beverages and menu items.
• Deliver to guest tables according to steps of service.
• Maintain side stations and POS areas; buss and set tables as needed.
• Collaborate with management and staff to address guest needs.
• Adhere to health, safety, and grooming standards.

Skills

Customer service

Team player

English proficiency

Stamina under pressure

Positive attitude

Tools

POS systems

Job description

JOB REQUIREMENTS

To include but not limited to:

• Greeting guests in a positive, friendly manner and making them feel welcome.
• Guiding guests through all phases of their experience.
• Exhibiting proper menu knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and any menu items offered.
• Deliver to guest table according to steps of service.
• Assist in running items, bussing tables and setting tables when necessary.
• Provides direction to and assistance to support staff to ensure proper service.
• Maintaining cleanliness and organization of side stations, tables and POS stations.
• Greeting guests in a positive, friendly manner and making them feel welcome.
• Anticipating the guests’ needs and responding appropriately with a sense of urgency.
• Maintaining a level of professionalism, that will make guests want to return.
• Bidding farewell to guests, using guest’s name when known, and encourage them to return.
• Performing all opening and closing duties, based upon shift assignment.
• Adhere to weekly table and guest list requirements.
• Encourage guests to make weekly table reservations.
• Assist in developing restaurant database through networking and completing data cards.
• Building and establishing a personal clienteles.
• Participate in weekly marketing requirements.
• Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Working as a team, assisting all guests’ and employees’ needs and inquiries.
• Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
• Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
• Conforming to the department grooming standards, uniform or attire, and jewelry policy.
• Responsible for a cash bank or impressed bank issued at the beginning of service.
• Other duties as assigned.

QUALIFICATIONS: (Include equipment knowledge/use)

• 2-year experience as a server/cocktail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required.
• 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred.
• Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
• Must have a working knowledge of Spirits, Wine and Food.
• Basic computer skills and experience with POS systems and cash handling skills.
• Good communication skills; multilingual is a plus.
• Must be able to speak and to read in English proficiently.
• Ability to work as part of a team in a high stress & high-volume environment.
• Ability to follow directions well, make quick decisions, and keep organized while under pressure.
• Positive attitude, self motivated, energetic and is a willing learner.
• Ability to perform a variety of duties with extreme care, concern and detail.
• Professionally groomed in a manner consistent with department grooming standards.
• Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs.
• Physically able to walk without assistance on various surfaces for an extended period of time.
• Must be 21 years of age to serve food and beverages in the State of Nevada.
• Must possess an alcohol awareness card and a Food Handler Safety Training Card.