Model Cocktail Server

Mina Group; Mississippi; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant and dynamic team at an esteemed establishment where your passion for hospitality and fine dining will shine. As a Lounge Server, you will be the primary point of contact for guests, ensuring they receive exceptional service while enjoying a refined selection of food and beverages. Your role will involve making thoughtful menu suggestions, delivering high-end bottle service, and maintaining a welcoming atmosphere. This is an exciting opportunity to grow your skills in a fast-paced environment, where teamwork and professionalism are paramount. If you have a strong dedication to excellence and a love for the culinary arts, this position is perfect for you.

Qualifications

• 2+ years in a nightclub or ultra lounge with bottle service experience preferred.
• Extensive food and wine knowledge is crucial for this role.

Responsibilities

• Serve food and beverages, ensuring guest satisfaction and smooth service operations.
• Make menu suggestions and oversee table maintenance.

Skills

Food and Beverage Knowledge

Customer Service Skills

Teamwork

Communication Skills

Basic Math Skills

Education

High School Diploma or Equivalent

Tools

POS System

Microsoft-based Computer Systems

Job description

Bourbon Steak is Chef Michael Mina’s love letter to the classic American steakhouse. Timeless steakhouse dishes are elevated by Chef Mina’s refined technique and infused with his arsenal of world flavors and creative flair. The restaurant accomplishes all the traditions expected from a steakhouse, offering the finest cuts of premium beef and seafood complemented by a cutting-edge wine and spirits program, and using local farmers and purveyors to highlight the region's finest ingredients.

Lounge Server

As the primary contact for guest interaction in the lounge, the Lounge Server is responsible for selling and serving food and beverages using their knowledge, hospitality, and service skills. Duties include: making menu suggestions, delivering food and drinks to lounge tables, high-end bottle service, describing the dishes to guests, recommending wine selections, overseeing table maintenance, monitoring guest satisfaction, and assisting the kitchen in expediting the service process to maintain the flow of service throughout the dining room. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

GENERAL EXPECTATIONS:

1. Act with integrity, honesty, and knowledge that promote the culture and values of Bourbon Steak.
2. Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.
3. Maintain clean and organized work stations that are cohesive with the restaurant’s philosophy, culture, and standards of excellence.
4. Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
5. Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative.
6. Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
7. Understand the philosophy of management and ownership. Display consistent attention to detail and follow through on all restaurant policies.
8. Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

REQUIRED QUALIFICATIONS:

1. 2+ years in a nightclub or ultra lounge environment, with bottle service experience preferred. Knowledge of service and food and beverage, generally involving at least 2 years of restaurant experience and thorough knowledge of fine dining, service procedures, and functions.
2. Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.
3. Extensive food and wine knowledge.
4. Must be of minimum age to serve alcohol.
5. High school or equivalent education required.
6. Applicants must possess a strong dedication toward learning and motivation to progress in a fine dining environment.
7. Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft-based computer systems.
8. Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools. Responsive to constructive feedback from Chefs and Managers.

The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas, and experiences. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and aspects of employment, please contact Mina Group Human Resources by emailing [e-mail].