Mobility Training Coordinator

Hertz; South San Francisco (CA); On-site; USD 44,083 - 49,593; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision plan options

401(k) employer matching

Paid Parental Leave & Adoption Support

Employee Assistance Program for you &家

Educational Reimbursement & Discounts

Voluntary Insurance Programs

Perks & Discounts

Job summary

Fleet Mobility Solutions, LLC, operating as Oro Mobility in the United States, seeks a Mobility Training Coordinator to own onboarding execution, compliance, and new hire experience at the South San Francisco site.

You will report to the Mobility HR Manager and collaborate with the Mobility HR Coordinator to guide new hires through 30/60/90-day milestones, ensuring consistent, engaging alignment with Oro Mobility’s culture and policies.

Qualifications

• 1-3 years' experience in Human Resources, training coordination, onboarding, or related administrative roles.
• Associate's or Bachelor's Degree preferred, or equivalent HR/training experience.
• aPHR/PHR or ATD certification a plus.
• Working knowledge of Form I-9 requirements and general federal employment eligibility processes; prior experience with E-Verify a plus.
• Comfortable facilitating group sessions in person and virtually; strong presence, presentation, and adult-learning delivery skills.
• Strong organization, time management, prioritization, and follow-through skills; ability to manage multiple concurrent onboarding cohorts.
• Excellent verbal and written communication skills, with a service-oriented mindset.
• Familiarity with HRIS platforms (Oracle HCM, Workday, or similar) and Learning Management Systems.
• Flexible and adaptable; ability to work effectively in ambiguous, high-growth startup environments.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
• Some evening/weekend availability may be required to support new hire orientation cohorts aligned to 24/7 operations.

Responsibilities

• Facilitate new hire orientation for all new employees at the site, ensuring a consistent, engaging, and welcoming first-day experience aligned to Oro Mobility's culture, values, and expectations.
• Own end-to-end site-level Form I-9 compliance, including Section 2 completion within required federal timelines, reverification tracking, corrections, and audit-ready recordkeeping in accordance with USCIS requirements.
• Monitor and track onboarding progression across all new hires, ensuring required paperwork, systems access, training modules, and site-specific requirements are completed on time.
• Proactively follow up with hiring managers when new hires reach key onboarding milestones (e.g., Day 1, Day 30, Day 60, Day 90), prompting required check-ins, performance conversations, and probationary reviews.
• Maintain onboarding trackers, dashboards, and reports that give the Mobility HR Manager and operations leaders real-time visibility into new hire status and completion rates.
• Coordinate logistics for orientation and onboarding sessions, including scheduling, room setup, materials, virtual meeting links, and post-session surveys.
• Partner with the Mobility HR Coordinator to ensure all pre-employment administrative requirements are complete before an employee's first day.
• Serve as the primary onboarding point of contact for new hires during their first 90 days, answering questions, connecting them to resources, and escalating concerns to the Mobility HR Manager as appropriate.
• Partner with COE Learning & Development to deploy enterprise-wide learning programs at the site, and to gather feedback on curriculum effectiveness and learner experience.
• Continuously improve the new hire experience by collecting feedback from new employees, hiring managers, and leaders, and recommending enhancements to the Mobility HR Manager.

Skills

Facilitation

Onboarding coordination

Communication

Organization

Time management

Attention to detail

Adaptability

Cross-functional collaboration

Education

Associate's or Bachelor's Degree

Tools

MS Office

Oracle HCM

Workday

Learning Management Systems

Form I-9 compliance tools

Job description

A Day in the Life:

The Mobility Training Coordinator (TC) delivers the new hire experience for an Oro Mobility market and is the site's dedicated owner of onboarding execution, orientation delivery, and Form I-9 compliance. Reporting to the Mobility HR Manager and working closely with the Mobility HR Coordinator, the TC ensures every new employee has a consistent, engaging, and compliant first impression of Oro, and that operations leaders have the visibility and prompts they need to guide new hires through their first 30/60/90 days. This role fosters a positive employee experience by pairing strong facilitation and coordination skills with disciplined follow-through on compliance and onboarding milestones. This role is based out of South San Francisco.

Job Description

The Mobility Training Coordinator (TC) delivers the new hire experience for an Oro Mobility market and is the site's dedicated owner of onboarding execution, orientation delivery, and Form I-9 compliance. Reporting to the Mobility HR Manager and working closely with the Mobility HR Coordinator, the TC ensures every new employee has a consistent, engaging, and compliant first impression of Oro, and that operations leaders have the visibility and prompts they need to guide new hires through their first 30/60/90 days. This role fosters a positive employee experience by pairing strong facilitation and coordination skills with disciplined follow-through on compliance and onboarding milestones. This role is based out of South San Francisco.

The salary range for this position is $32-36/hr.

What You'll Do

• Facilitate new hire orientation for all new employees at the site, ensuring a consistent, engaging, and welcoming first-day experience aligned to Oro Mobility's culture, values, and expectations.
• Own end-to-end site-level Form I-9 compliance, including Section 2 completion within required federal timelines, reverification tracking, corrections, and audit-ready recordkeeping in accordance with USCIS requirements.
• Monitor and track onboarding progression across all new hires, ensuring required paperwork, systems access, training modules, and site-specific requirements are completed on time.
• Proactively follow up with hiring managers when new hires reach key onboarding milestones (e.g., Day 1, Day 30, Day 60, Day 90), prompting required check-ins, performance conversations, and probationary reviews.
• Maintain onboarding trackers, dashboards, and reports that give the Mobility HR Manager and operations leaders real-time visibility into new hire status and completion rates.
• Coordinate logistics for orientation and onboarding sessions, including scheduling, room setup, materials, virtual meeting links, and post-session surveys.
• Partner with the Mobility HR Coordinator to ensure all pre-employment administrative requirements are complete before an employee's first day.
• Serve as the primary onboarding point of contact for new hires during their first 90 days, answering questions, connecting them to resources, and escalating concerns to the Mobility HR Manager as appropriate.
• Partner with COE Learning & Development to deploy enterprise-wide learning programs at the site, and to gather feedback on curriculum effectiveness and learner experience.
• Continuously improve the new hire experience by collecting feedback from new employees, hiring managers, and leaders, and recommending enhancements to the Mobility HR Manager.

What We're Looking For

• 1-3 years' experience in Human Resources, training coordination, onboarding, or related administrative roles.
• Associate's or Bachelor's Degree preferred, or equivalent HR/training experience.
• aPHR/PHR or ATD certification a plus.
• Working knowledge of Form I-9 requirements and general federal employment eligibility processes; prior experience with E-Verify a plus.
• Comfortable facilitating group sessions in person and virtually; strong presence, presentation, and adult-learning delivery skills.
• Strong organization, time management, prioritization, and follow-through skills; ability to manage multiple concurrent onboarding cohorts.
• Excellent verbal and written communication skills, with a service-oriented mindset.
• Familiarity with HRIS platforms (Oracle HCM, Workday, or similar) and Learning Management Systems.
• Flexible and adaptable; ability to work effectively in ambiguous, high-growth startup environments.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
• Some evening/weekend availability may be required to support new hire orientation cohorts aligned to 24/7 operations.

What You'll Get

• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more

About Us

Fleet Mobility Solutions, LLC, and each of its subsidiaries operating individually under the trade names "Oro" or "Oro Mobility" manage vehicle fleet to support app-based and on-demand mobility services in the United States.

US EEO STATEMENT

Fleet Mobility Solutions, LLC. and each of its subsidiaries operating individually under the trade names "Oro" or "Oro Mobility" operate in the United States. We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.