Mobility Program Dispatcher & Driver Liaison

Sault Ste. Marie Tribe of Chippewa Indians; Sault Ste. Marie (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

The Sault Ste. Marie Tribe of Chippewa Indians is seeking a Mobility Coordinator to support the Transit Program. You will handle trip requests, scheduling, data entry, and driver coordination to ensure timely, safe transportation for tribal members.

This role requires a high school diploma, 3 years of admin experience, CPR/First Aid within 3 months, a Chauffeur’s license, and strong customer service; knowledge of mobility software is a plus, with confidentiality and teamwork essential.

Qualifications

• Education: High School diploma or GED; associate degree preferred.
• Three years of administrative office support experience required.
• One year in public transportation scheduling or dispatching preferred.
• CPR/First Aid within three months of hire; valid Chauffeur’s license; insurable.

Responsibilities

• Receives trip requests and schedules appropriate services for eligible customers.
• Collects data, performs data entry, and creates reports.
• Coordinates transportation schedules and driver manifests with scheduling software.
• Dispatches drivers to trips and maintains timely pickups and deliveries.
• Provides excellent customer service and acts as liaison with staff and vendors.
• Maintains confidentiality and supports mobility management projects.

Skills

Scheduling

Data entry

Customer service

Communication

Confidentiality

Microsoft Word

Excel

PowerPoint

Mobility scheduling software

Driver training

Team coordination

Education

High School diploma or GED

Associates degree in Business or Office Administration

Tools

Microsoft Word

Excel

PowerPoint

Job description

The Sault Ste. Marie Tribe of Chippewa Indians is seeking a Mobility Coordinator to support the Transit Program. You will handle trip requests, scheduling, data entry, and driver coordination to ensure timely, safe transportation for tribal members.

This role requires a high school diploma, 3 years of admin experience, CPR/First Aid within 3 months, a Chauffeur’s license, and strong customer service; knowledge of mobility software is a plus, with confidentiality and teamwork essential.