Mobile Transit Bus Field Service Technician

RIDE Mobility; Lodi (NJ); In loco; USD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Employee assistance program (Docusign)

Health insurance

Health savings account

Paid time off

Professional development assistance

Vision insurance

Descrizione del lavoro

RIDE Services is seeking a hardworking Field Service Technician for the Customer Service Department in Lodi, NJ. The technician will diagnose and repair buses/trucks under warranty and perform customer support and campaigns as required by RIDE or the customer vehicles.

Under general supervision, duties include performing diagnostics at customer facilities and RIDE locations, coordinating parts and repairs, and delivering daily service reports.

Competenze

• Minimum of two years’ experience in field service or transit bus maintenance.
• ASE Transit Bus Certifications.
• Transit bus technician experience, preferably in field service.
• Experience with computer-based diagnostics in bus maintenance; electric drive systems preferred.
• Ability to travel; weekends, nights, and long hours may be required.
• Valid driver’s license with minimal infractions; Class B with Passenger Endorsement preferred.

Mansioni

• Diagnose and repair warranty-related issues on buses/trucks at customer facilities.
• Provide customer interface and reports on field maintenance activities.
• Respond to customer requests and assist with maintenance issues.
• Order parts, coordinate repairs, and provide daily service reports/parts requisitions.
• Coordinate new vehicle delivery acceptance with customers in the US and Canada.
• Provide daily status reporting to the Customer Service Manager/Supervisor.
• Follow up with parts clerks for parts availability and ETA.

Conoscenze

Transit bus maintenance

Field service support

Formazione

High school diploma or GED

ASE Transit Bus Certifications

Descrizione del lavoro

RIDE Services is seeking a hardworking Field Service Technician for the Customer Service Department in Lodi, NJ. The technician will diagnose and repair buses/trucks under warranty and perform customer support and campaigns as required by RIDE or the customer vehicles.

Under general supervision, duties include performing diagnostics at customer facilities and RIDE locations, coordinating parts and repairs, and delivering daily service reports.