Mobile Technician

Chevrolet of Naperville; Naperville (IL); On-site; USD 30,307 - 64,747; Full time

Benefits offered by this job

Paid vacation after 90 days

Eligibility for up to 5 weeks of paid vacation

Excellent Health, Dental, and Vision Insurance

401(k) retirement plan

Positive, supportive work environment

Job summary

Chevrolet of Naperville is seeking a dependable Mobile Service Technician to provide vehicle pick-up and delivery services. This full-time role values exceptional customer service and is aimed at ensuring a great customer experience.

Qualifications include ASE Certifications, a valid driver’s license, and strong communication skills. The position offers competitive wages from $22 to $47 per hour based on experience, plus numerous benefits like paid vacation and health insurance.

Qualifications

• Valid driver's license with a clean driving record.
• Ability to pass a background check and motor vehicle record review.

Responsibilities

• Perform routine maintenance and light repair services at customers' locations.
• Provide exceptional customer service during all interactions.
• Conduct vehicle walk-arounds and document vehicle condition.
• Maintain communication with customers regarding service status.
• Assist with loaner vehicle exchanges and customer transportation.

Skills

ASE Certifications

Strong customer service and communication skills

Ability to operate automatic and manual transmission vehicles

Excellent time management and organizational skills

Outstanding punctuality and reliability

Job description

Chevrolet of Naperville is looking for a dependable, customer-focused Mobile Service Technician to join our growing Service Team. This role serves as a key connection between the dealership and our customers by providing convenient vehicle pick-up and delivery services, supporting mobile service operations, and ensuring an exceptional customer experience from start to finish.

This full-time position offers higher-than-average compensation ranging from $22–$47 per hour, based on experience, certifications, and skill level. We believe in rewarding top talent and offer wages that reflect the value our team members bring to the organization

What You’ll Do

• Perform routine maintenance and light repair services at customers' homes, workplaces, or other preferred locations.
• Provide exceptional customer service during all customer interactions.
• Conduct vehicle walk‑arounds and document vehicle condition before and after service.
• Maintain clear communication with customers regarding appointment status, arrival times, and completed services.
• Coordinate with Service Advisors and Service Management to ensure efficient scheduling and service execution.
• Safely transport vehicles when necessary for services that cannot be completed remotely.
• Assist with loaner vehicle exchanges and customer transportation needs.
• Ensure customer vehicles are clean, secure, and handled with the utmost care.
• Accurately document services performed and communicate any additional maintenance recommendations.
• Represent Chevrolet of Naperville professionally while delivering a convenient, dealership‑quality service experience directly to customers.

What You Bring

• ASE Certifications
• Valid driver's license with a clean driving record.
• Ability to safely operate automatic transmission vehicles; manual transmission experience preferred.
• Strong customer service and communication skills.
• Professional appearance and demeanor.
• Excellent time management and organizational skills.
• Ability to work independently with minimal supervision.
• Outstanding punctuality and reliability.
• Ability to pass a background check and motor vehicle record review.

We Offer

• Paid vacation after 90 days
• Eligibility for up to 5 weeks of paid vacation
• Paid holidays
• 5‑day work week
• Paid training
• Career growth and advancement opportunities
• Excellent Health, Dental, and Vision Insurance
• 401(k) retirement plan
• Positive, supportive, and motivating work environment

Join a dealership committed to delivering exceptional customer service and creating a convenient ownership experience for our customers every day!