Mobile Service Technician

Williams Auto Group; Town of Vestal (NY); On-site; USD 30,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401K Plan

Paid time off

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible work schedule

Ford paid training

Job summary

Williams Ford of Binghamton in Vestal, NY is seeking a Mobile Service Technician to perform basic service and recalls at customer workplaces and homes. The ideal candidate is independent with a strong service background; B-level or higher and ASE certifications preferred but not required.

Responsibilities include traveling in the Mobile Service van, organizing daily appointments, documenting repairs, and staying updated on Ford technical bulletins.

Qualifications

• Provide exceptional customer experience and drive loyalty.
• Organize and prepare for day’s appointments with strong time management.
• Communicate with service coordinator, parts department and management.
• Stay informed of Ford technical bulletins and complete required training.

Responsibilities

• Provide exceptional customer experience to drive loyalty and represent the dealership.
• Engage with customers daily and stay calm and responsive.
• Organize and prepare for the day’s appointments; manage time effectively.
• Perform vehicle repairs/maintenance per repair orders; document work.
• Communicate with Mobile Service Coordinator, Parts Department and Management.
• Document repairs on repair orders accurately.
• Stay updated on Ford bulletins and training.

Skills

Customer service

Time management

Organized

Communication

Problem solving

Education

ASE certifications

Ford certifications desirable

Tools

Tablet usage

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Vestal, NY, US

Salary Range: $30,000.00 To $125,000.00 Annually

Williams Ford of Binghamton islooking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

• Competitive Compensation: $22/hour
• Health, Medical and Dental insurance
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule
• Ford paid training

Responsibilities:

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day’s appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• Strong use of technological devices including tablets
• Must be able to perform physical tasks and lift up to 100 pounds