Mobile Service Technician

Veterans Ford; Tampa (FL); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Internal promotion

Competitive pay

Employee discounts

Paid vacation

Full benefits package

401(k)

Modern facility

Job summary

Veterans Ford in Tampa, FL seeks a Mobile Service Technician to join the team. The role involves traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

The candidate should be independent with a strong service technician background. B-level qualifications and ASE certifications are preferred but not required. Excellent time management and communication skills are essential.

Qualifications

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires valid driver license
• ASE/Manufacturer certifications—Ford certifications desirable
• Service technician experience preferred
• Strong use of tablets and similar devices
• Must be able to lift up to 100 pounds

Responsibilities

• Provide an exceptional customer experience to drive loyalty
• Engage with many customers daily and represent the dealership
• Organize and prepare for the day's appointments and manage time effectively
• Perform vehicle repairs and/or maintenance as outlined on repair orders
• Communicate with Mobile Service Coordinator, Parts Department and Dealer Management
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and contribute to growing the business

Skills

B-level qualifications

Detail-oriented

Valid driver's license

ASE/Manufacturer certifications

Service technician experience

Tablets/tech devices

Lift up to 100 pounds

Tools

Tablets

Job description

Mobile Service Technician

Veterans Ford | Tampa, FL

About Us

We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

Benefits:

• Opportunity for Internal Promotion and Career growth
• Competitive Pay
• Employee Purchase and Service Discounts
• Paid Vacation
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• State of the Art Facility with a Professional Working Environment

Responsibilities:

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day's appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• Service Technician experience preferred
• Strong use of technological devices including tablets
• Must be able to perform physical tasks and lift up to 100 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.