Mobile Service Technician

Lithia Motors, Inc; Smyrna (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Job summary

Wade Ford in Smyrna, GA is seeking a Mobile Service Technician to perform on-site maintenance, repairs, and warranty recalls at customer locations. This full-time role reports to the Service Manager and requires the ability to operate both automatic and manual transmissions, with a focus on efficiency and quality.

We offer comprehensive benefits and ongoing manufacturer training, with opportunities for advancement and strong earnings potential through flat plans and steady customer flow.

Qualifications

• High School graduate or equivalent.
• ASE certifications preferred.
• Three years’ automotive experience preferred.
• Valid driver’s license in your state.
• Able to operate both automatic and manual transmission vehicles.

Responsibilities

• Travel to customer and on-site locations to perform scheduled maintenance, repairs, and warranty recall services.
• Diagnose causes of malfunctions and perform authorized repairs on-site.
• Be knowledgeable and skilled in performing all available warranty recalls remotely.
• Occasionally service multiple vehicles in one location and coordinate with external dealers/facilities to streamline repairs.
• Road-test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs using company time clocking procedures.
• Document work performed and test procedures/results using mobile service software.
• Maintain a clean and organized mobile service vehicle and inventory of tools.

Skills

Time management

Independent work

Customer service

Education

ASE certifications

Manufacturer certified in listed areas

Tools

MS Office

Job description

Dealership:

L0582 Wade Ford

Wade Ford

Mobile Service Technician

Now Hiring: Mobile Service Technician

Location: Based on-site in Smyrna, Ga.

Schedule : Full time

Reports to : Service Manager

Why Join Our Team?

• We have a steady flow of customers.
• Outstanding training from industry leaders.
• Flat plans with strong earnings potential.
• Ongoing manufacturer training.

What You’ll Do

• Travel to customer and on-site locations to perform scheduled maintenance, repairs, and warranty recall services.
• Perform work as outlined on repair orders with efficiency and accuracy in line with Lithia and manufacturer standards
• Diagnose causes of malfunctions and perform authorized repairs on‑site
• Be knowledgeable and skilled in performing all available warranty recalls remotely.
• Occasionally service multiple vehicles in one location and coordinate with external dealers/facilities to streamline repairs.
• Complete all work according to applicable safety requirements
• Road-test vehicles to ensure quality of repair work
• Accurately record time spent on repairs using company time clocking procedures
• Document work performed and test procedures/results using mobile service software
• Maintain a clean and organized mobile service vehicle and inventory of tools
• Ensure customer vehicles are returned as clean as they were prior to service
• Other duties as assigned

What You’ll Bring

• Ability to work independently and manage time effectively
• Ability to perform repairs in one or more of the following areas:
• Lube and Maintenance Services
• Engine Repair
• Suspension/Steering Repair
• Brake Repair
• Electrical/Electrical Systems Repair
• Heating and A/C Repair
• Engine Drivability Diagnosis and Repair
• Certification/Training:
• Manufacturer certified in all areas listed above.
• ASE certifications preferred (minimum of 3 recommended; ASE Master Technician ideal but not required).
• Customer Pay Proficiency Level: Greater than 100% Customer Pay Repairs
• Automotive Technical Knowledge – Three years’ experience preferred.
• Acceptable driving record and a valid driver’s license in your state of residence
• Ability to operate both automatic and manual transmission vehicles
• Comfortable working in various weather conditions
• Basic computer skills (MS Office, Email, Internet)
• Previous mobile service experience

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.