Mobile Service Technician

L0582 Wade Ford; Smyrna (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway’s Wade Ford is hiring a Mobile Service Technician based on-site in Smyrna, GA. The role involves traveling to customer sites to perform scheduled maintenance, repairs, and warranty recalls with a focus on quality and safety.

Responsibilities include diagnosing malfunctions, recording work, and testing repairs using mobile service software. ASE and manufacturer certifications are preferred; valid license required. Competitive benefits and continuous training provided.

Qualifications

• Ability to work independently and manage time effectively.
• Three years’ automotive experience preferred.
• Manufacturer certified in all listed areas.
• ASE certifications preferred (ASE Master Technician ideal but not required).
• Valid driver’s license with acceptable driving record.

Responsibilities

• Travel to customer and on-site locations to perform maintenance, repairs, and warranty recalls.
• Diagnose causes of malfunctions and perform authorized repairs on-site.
• Perform work as outlined on repair orders with efficiency and accuracy.
• Road-test vehicles to ensure quality of repair work.
• Record time spent on repairs using company time clocking procedures.
• Document work performed and test procedures/results using mobile service software.
• Maintain a clean and organized mobile service vehicle and inventory of tools.

Skills

Independence & time management

Automotive technical knowledge

Valid driver’s license

MS Office & basic computer skills

Experience with mobile service/repair

Tools

MS Office

Mobile service software

Job description

Dealership: L0582 Wade Ford Wade Ford Mobile Service Technician Now Hiring: Mobile Service Technician Location: Based on-site in Smyrna, Ga. Schedule: Full time Reports to: Service Manager

Why Join Our Team?

• We have a steady flow of customers.
• Outstanding training from industry leaders.
• Flat plans with strong earnings potential.
• Ongoing manufacturer training.

What You'll Do

• Travel to customer and on-site locations to perform scheduled maintenance, repairs, and warranty recall services.
• Perform work as outlined on repair orders with efficiency and accuracy in line with Lithia and manufacturer standards.
• Diagnose causes of malfunctions and perform authorized repairs on-site.
• Be knowledgeable and skilled in performing all available warranty recalls remotely.
• Occasionally service multiple vehicles in one location and coordinate with external dealers/facilities to streamline repairs.
• Complete all work according to applicable safety requirements.
• Road-test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs using company time clocking procedures.
• Document work performed and test procedures/results using mobile service software.
• Maintain a clean and organized mobile service vehicle and inventory of tools.
• Ensure customer vehicles are returned as clean as they were prior to service.
• Other duties as assigned.

What You'll Bring

• Ability to work independently and manage time effectively.
• Ability to perform repairs in one or more of the following areas: Lube and Maintenance Services Engine Repair Suspension/Steering Repair Brake Repair Electrical/Electrical Systems Repair Heating and A/C Repair Engine Drivability Diagnosis and Repair.
• Certification/Training: Manufacturer certified in all areas listed above.
• ASE certifications preferred (minimum of 3 recommended; ASE Master Technician ideal but not required).
• Customer Pay Proficiency Level: Greater than 100% Customer Pay Repairs.
• Automotive Technical Knowledge – Three years’ experience preferred.
• Acceptable driving record and a valid driver's license in your state of residence.
• Ability to operate both automatic and manual transmission vehicles.
• Comfortable working in various weather conditions.
• Basic computer skills (MS Office, Email, Internet).
• Previous mobile service experience.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!