Mobile Service Technician

Leif Johnson Ford; Austin (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Top pay for Austin area

Health, Medical and Dental

401K Plan matching

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Job summary

Leif Johnson Ford in Austin, TX is seeking a Mobile Service Technician who can work independently, travel to customer workplaces and homes, and perform basic service needs and recalls. The role emphasizes strong service technician background and a startup mentality to grow the business.

The position involves coordinating with the Mobile Service Advisor and dealership teams, staying current with Ford technical bulletins, and delivering an exceptional customer experience while maintaining safety

Qualifications

• Detail-oriented and organized.
• Requires little or no guidance on jobs.
• Valid driver license.
• Service Technician experience preferred.
• Strong use of technological devices including tablets.
• Must be able to perform physical tasks and lift up to 50 pounds.

Responsibilities

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the days appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Advisor, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Skills

Detail-oriented

Independent worker

Valid driver license

Service Technician experience

Tablets

Physical tasks

Job description

We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications are preferred. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• - TOP PAY FOR AUSTIN AREA
• - Health, Medical and Dental
• - 401K Plan matching
• - Paid time off and vacation
• - Growth opportunities
• - Employee vehicle purchase plans
• - Family owned and operated
• - Long term job security
• - Flexible Work Schedule

Responsibilities:

• - Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• - Engage with many different customers each day and represent the dealership while being calm and responsive
• - Organize and prepare for the days appointments and be excellent at time management
• - Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• - Communicate with the Mobile Service Advisor, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• - Accurately document vehicle repairs/work performed on the repair order
• - Stay informed of Ford technical bulletins and complete required training
• - Able to work occasionally in challenging weather conditions
• - Able to drive and maintain a company vehicle responsibly
• - Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

• - Detail-oriented and organized
• - Requires little or no guidance on jobs
• - Valid driver license
• - Service Technician experience preferred
• - Strong use of technological devices including tablets
• - Must be able to perform physical tasks and lift up to 50 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.