Mobile Service Ambassador - Houston, TX

Goodyear Dunlop Tires Germany GmbH; Houston (TX); On-site; Full time

Job summary

Goodyear is seeking a dedicated automotive technician to join its team in Houston. The role involves performing tire services and maintaining customer satisfaction while working in a dynamic environment. Candidates must possess a valid driver's license and have prior automotive experience. Competitive pay and excellent benefits are offered, along with opportunities for career advancement.

Benefits

Medical insurance

401(k) plan

Paid vacations

Certification reimbursement

Tire discounts

Qualifications

• Minimum 18 years of age.
• Valid driver's license.
• Six months automotive experience.
• Customer service experience preferred.

Responsibilities

• Perform tire and automotive services.
• Deliver outstanding customer service.
• Maintain independence on assigned routes.

Skills

Customer service

Problem-solving

Time management

Job description

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The starting pay for this position is $21.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

Responsibilities Will Include:

• Perform tire and automotive services (including fluid exchanges/flushes, preventative maintenance, brake repairs and other mobile services, while delivering an excellent customer experience).
• Maintain independence on assigned routes - Safely driving between appointments, while representing Goodyear. Conduct proper safety checks when preparing for and performing service.
• Deliver outstanding customer service by answering questions and explaining the service process, while always fully understanding the customer's needs. Demonstrate proficient knowledge of our products and services (including warranties, promotions and advertisements).
• Perform a variety of manual tasks (including pre-preparation of equipment, loading vehicles, cleaning-up the worksite and product reconciliation).
• Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting
• Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques

Basic Qualifications

• You must be at least 18 years of age
• A valid driver's license
• Six- month automotive experience
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
• Three months of customer service experience is preferred

High Performers in this role demonstrate the following:

• You enjoy serving customers and can provide top-of-the-line service in any scenario
• Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team
• Be a clear communicator with others, making every interaction with customers approachable, simple and informative
• You enjoy working with technology, including mobile phone applications and van tire changing equipment
• You are excellent at managing your time, but also flexible knowing your schedule won't always be the same
• This position requires the ability to read, understand, and follow all procedures and guidelines.
• Depending on location, our business may be open 7 days a week which can include some weekends and holiday shifts

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46facilities in21countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate .

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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Nearest Major Market: Houston
Job Segment: Outside Sales, QA, Quality Assurance, Sales, Technology, Quality