Mobile Service Ambassador- District Heights, MD

Goodyear; District Heights (MD); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Prescription

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Sick and vacation time

Tire discounts

Descripción de la vacante

Goodyear owns and operates more than 580 tire and auto service centers nationwide and offers competitive base pay with a comprehensive benefits package. The starting pay for this position is $20/hr; however, base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location.

Selected candidates may be eligible for benefits including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation

Formación

• You must be at least 18 years old.
• A valid driver's license is required.
• Six months of automotive experience is preferred.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.
• Three months of customer service experience is preferred.

Responsabilidades

• Perform tire and automotive services (fluid exchanges/flushes, maintenance, brake repairs and other mobile services) while delivering excellent customer service.
• Maintain independence on assigned routes and safely drive between appointments.
• Conduct proper safety checks when preparing for and performing service.
• Explain services and warranties, staying attuned to customer needs.
• Demonstrate knowledge of products and services and perform equipment setup and cleanup.
• Perform manual tasks including loading vehicles and product reconciliation.
• Occasionally travel to other cities for training on new technology and techniques.

Conocimientos

Customer service experience

Valid driver's license

Descripción del empleo

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, begin your career with the tire and auto service innovation leader!

The starting pay for this position is $20/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.

Selected candidates may be eligible for a number of benefits, including:

• medical
• prescription
• dental
• vision
• 401(k)
• life insurance
• disability
• tuition assistance
• sick and vacation time
• tire discounts

Responsibilities

• Perform tire and automotive services (including fluid exchanges/flushes, preventative maintenance, brake repairs and other mobile services, while delivering an excellent customer experience).
• Maintain independence on assigned routes - Safely driving between appointments, while representing Goodyear.
• Conduct proper safety checks when preparing for and performing service.
• Deliver outstanding customer service by answering questions and explaining the service process, while always fully understanding the customer's needs.
• Demonstrate proficient knowledge of our products and services (including warranties, promotions and advertisements).
• Perform a variety of manual tasks (including pre-preparation of equipment, loading vehicles, cleaning-up the worksite and product reconciliation).
• Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting
• Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques

Basic Qualifications

• You must be at least 18 years of age
• A valid driver's license
• Six- month automotive experience
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
• Three months of customer service experience is preferred

High Performers in this role demonstrate the following:

• You enjoy serving customers and can provide top-of-the-line service in any scenario
• Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team
• Be a clear communicator with others, making every interaction with customers approachable, simple and informative
• You enjoy working with technology, including mobile phone applications and van tire changing equipment
• You are excellent at managing your time, but also flexible knowing your schedule won't always be the same

This position requires the ability to read, understand, and follow all procedures and guidelines. Depending on location, our business may be open 7 days a week which can include some weekends and holiday shifts

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