Mobile Retail Specialist — Training, Perks & Growth

T-MOBILE USA, Inc.; Phoenix (AZ); On-site; USD 24,108 - 27,552; Full time

Benefits offered by this job

Annual Stock Grant

Medical, dental, and vision insurance

401(k) plan

Employee stock purchase plan

Paid time off and holidays

Tuition assistance

Childcare subsidy

Job summary

A leading telecommunications company in Phoenix, AZ is seeking a Mobile Associate to enhance customer engagement within retail environments. The role entails proactive customer interaction, utilization of digital tools for better service, and participation in training to boost product knowledge. Ideal candidates will have a high school diploma and experience in customer service or retail sales. This position promises growth opportunities with competitive compensation and a comprehensive benefits package.

Qualifications

• Passionate customer advocate with a desire to connect personally with customers.
• Willingness to work closely with peers and leaders.
• Competitive drive to succeed in a retail sales environment.

Responsibilities

• Engage proactively with customers in a retail environment.
• Leverage digital tools during customer interactions.
• Complete training on T-Mobile products and procedures.
• Build rapport and trust with customers.
• Collaborate with nearby leadership to support customer experience.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

A leading telecommunications company in Phoenix, AZ is seeking a Mobile Associate to enhance customer engagement within retail environments. The role entails proactive customer interaction, utilization of digital tools for better service, and participation in training to boost product knowledge. Ideal candidates will have a high school diploma and experience in customer service or retail sales. This position promises growth opportunities with competitive compensation and a comprehensive benefits package.