Mobile Release Engineer

NTT DATA North America; San Leandro (CA); On-site; USD 83,000 - 91,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Flexible benefits

Job summary

NTT DATA North America is seeking a Release Technical Lead for our San Leandro, CA team. The role focuses on front-line release and production support, driving deployments and operational readiness across native mobile apps and web components.

You will lead with Agile practices, coordinate with Infra, Dev and QA teams, and ensure timely resolutions while maintaining high quality and customer empathy. Remote work is not indicated.

Qualifications

• 5+ years experience in Agile Scrum with sprints of 2-weeks.

Responsibilities

• Provide front-line technical support to end users for issues related to Release/Deployment, Operational Readiness, Application Monitoring and Production Governance.
• Resolve production down situations under tight SLA deadlines.
• Root cause and problem resolution follow-up.
• Debug and fix production issues across UI Kit, Swift UI, Kotlin, Native React, Xamarin, JavaScript, and queries.
• Stand-by hours support on a rotational basis for a production system.
• Collaborate with Technology Infrastructure, Development & Testing teams to support releases, upgrades and server changes.
• Communicate status and health of the application to management; contribute to automation and cross-functional solutions.
• Interact with clients with empathy to challenges.

Skills

Agile Scrum

JIRA

iOS/Android dev

XCode/Android Studio

Git

CI/CD Jenkins

Problem solving

Communication

Cross-functional collaboration

Release management

Tools

Git

Jenkins

SonarQube

Artifactory

Fastlane

BrowserStack

Job description

Company Overview

Req ID: 387341

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Release Technical Lead to join our team in San Leandro, California (US-CA), United States (US).

Job Description

Daily Responsibilities

• Provide front-line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, and Production Governance related to issues
• Solve production down situations under tight SLA deadlines
• Root cause and problem resolution follow-up
• Debug and fix production issues by analyzing UI Kit, Swift UI, Java, Kotalin, Native React, Xamarin, JavaScript, Queries, etc.
• As a part of the L2 support team provide stand-by hrs. support on a rotational basis for a production system
• Look for efficiency improvement & productivity savings Drive & live by the culture of innovation resulting in a highly efficient team and improving operational efficiency
• Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, and server upgrades.
• Communicate with all lines of business and management the overall status and health of the application, contribute to automation, and causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues
• Interact with clients and demonstrate empathy to situations and challenges

Requirements

• 5+ years experience in Agile Scrum methodology with sprints of 2-weeks
• 5+ years experience with JIRA
• 3+ years Native Apps Development experience (iOS/Android), familiar with XCode/Android Studio
• Prior experience configuring native app (certificates, provisioning profiles)
• Version control system experience (GIT)
• Experience in bulk code merges and resolving conflicts
• Experience implementing CI/CD pipeline (Jenkins), support the build eco system, analyze build errors
• Experience in Sonar, Artifactory, Browserstack and tool chain development
• Experience in Fastlane
• Full understanding of SDLC best practices
• Ability to multi-task and work effectively in a deadline driven cross team environment.
• Management of defects, follow-up until closure
• Strong verbal and written communication skills, including delivery of presentations
• Proven success working in a fast paced environment with shifting priorities while managing tactical and strategic deliverables to meet release time lines
• Strong analytical and problem solving skills
• Strong collaboration/co-ordination skills with multiple groups involving Development, QA, Business, Management, DevOps and Production Support
• Self-motivated individual that possesses strong time management and organizational skills
• Ability to quickly learn new tools
• Exposure and experience in build and deployment activities of Native Apps ( IOS and Android )

Preferred

• Demonstrated Experience in Native Apps with Speed to Market projects
• Ability to think strategically about technical direction and engineering practices
• Ability to not only understand new technologies but also their impact to banking and online sales
• Either prior familiarity or ability to quickly learn banking processes, and support of banking products
• Experience: Min. years of experience in the role is 3+ years and overall experience is 5+ years.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $60-$66.50/hour Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.