Mobile Recovery Case Manager - Respite

Eliot Community Human Services; Boston (MA); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

401(k) with employer match

Wellness & Family Support

Professional Growth Opportunities

Job summary

Eliot Community Human Services seeks a Case Manager to provide respite services for adults with serious and persistent mental illnesses. You will deliver mobile and site-based case management, coordinating medical and community resources, and developing individualized action plans to support recovery.

Ideal candidates have a Bachelor’s or Master’s in Psychology, Social Work, or related fields, with at least 2 years of relevant experience and a MA driver’s license.

Qualifications

• Requires a Bachelor’s degree or Master’s degree in Psychology, Social Work or related field.
• At least 2 years of experience working with adults with mental illness.
• Valid Massachusetts driver’s license.

Responsibilities

• Provide intensive and mobile case management, care coordination and support to assigned consumers in the community or at Respite sites.
• Coordinate services including income, insurance, entitlements, and scheduling of medical/psychiatric appointments.
• Develop Individualized Action Plans with culturally competent, strength-based goals to support recovery.
• Advocate for clients and assist with IAP goals within the caseload.

Skills

Communication skills

Crisis management

Problem solving

Education

Bachelor’s or Master’s in Psychology, Social Work or related field

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well‑being, work‑life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company‑paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Case Manager to join our team in providing Respite services to adults with serious and persistent mental illnesses. Eliot’s Respite program is a short term restorative service that assists clients with obtaining and maintaining community living. As a Case Manager, you will be responsible for providing case management and coordination for 8-12 consumers. Our ideal candidate will have the skills to establish supportive relationships, excellent communication, crisis management and problem solving skills.

Responsibilities

• Provide intensive and mobile case management, care coordination and support and interventions to assigned consumers either in the community or at site‑based Respite.
• Coordinate and facilitate services which may include assisting consumers with managing income, insurance, other entitlements, accessing other services and community resources, and scheduling/coordination of all medical and psychiatric appointments.
• Develop IAP’s (Individualized Action Plans) for each consumer as assigned. Ensure that treatment goals are culturally competent, strength‑based, realistic, attainable, and promote recovery.
• Provide support for assigned caseload, including advocacy and assistance with IAP goals.

Qualifications

• Requires a Bachelor’s degree or Master's degree in Psychology, Social Work or related field
• At least 2 years of experience working with adults with mental illness
• Valid Massachusetts drivers license

Schedules

• Monday-Friday, 9am-5pm

Annual Salary: $48,000 USD - $50,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.