Mobile Rail Repair Technician

Sasser, Inc.; Houston (TX); Hybrid; USD 39,000 - 55,000; Full time

Job summary

Sasser, Inc. in Chicago area leads with an employee-driven culture and a strong focus on rail, automotive and containerized shipping solutions.

The Field Service Specialist role provides on-site mobile repairs at customer facilities, delivering high quality workmanship and accurate billing while adhering to AAR requirements. Qualified applicants will complete required training, pass welding procedures, and demonstrate exceptional customer service skills.

Qualifications

• High school diploma or GED with completion of CF Rail Management training courses.
• Pass CF Rail Management courses with 80%+ in listed modules.
• Basic understanding of railcar components and safety standards.

Responsibilities

• Perform field service duties and on-site mobile repairs at customer facilities.
• Meet CFRS welding requirements and complete related training as assigned.
• Document data and workflow for billing using industry standard formats.
• Troubleshoot defects at customer locations using established procedures.
• Operate or drive equipment like forklifts, cranes and hoists as needed.
• Travel within the 200-mile region and occasionally for extended periods.

Skills

Microsoft Office Suite

Customer service

Team player

Communication skills

Reading & writing English

Education

High school diploma or GED

AAR Interchange Rules

Freight Car Inspection Overview

Basics of Railroad Wheels

FRA Safety Appliance Standards

Coupler & Draft Systems

Guide to Freight Car Trucks

Body and Truck Side Bearing Gaging

Tools

BRC generation software

Shop operating system

Job description

Sasser, Inc. in Chicago area leads with an employee-driven culture and a strong focus on rail, automotive and containerized shipping solutions.

The Field Service Specialist role provides on-site mobile repairs at customer facilities, delivering high quality workmanship and accurate billing while adhering to AAR requirements. Qualified applicants will complete required training, pass welding procedures, and demonstrate exceptional customer service skills.