Mobile Platform Product Owner

Axelon Services Corporation; Fort Worth (TX); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Axelon Services Corporation in Fort Worth, TX, is seeking a mobile product manager to lead the development of mobile features and tools. You will collaborate with IT, UX, and Analytics to understand customer behavior and translate business objectives into technical requirements, maintaining a clear backlog and prioritizing high-impact work.

This hybrid role requires a Bachelor's degree in computer science (or related field) and at least 3 years of e-commerce experience.

Qualifications

• Bachelor’s degree in computer science or related field, or equivalent experience.
• Understanding of mobile app technology frameworks and differences between Android and iOS platforms.
• 3 years of relevant work experience, preferably in e-commerce.

Responsibilities

• Collaborate with IT, UX, and Analytics to understand customer behavior and create great customer experiences.
• Promote mobile tools and features to support other products while ensuring experiences align with the overall mobile vision.
• Keep stakeholders informed and communicate outcomes, learnings, and changes as teams work toward objectives.
• Conduct competitive benchmarking to research new technologies and identify opportunities to enhance the customer experience.
• Manage the development and implementation of new mobile features and tools, participating in Agile ceremonies.
• Translate business objectives into technical specifications by creating a backlog of well-defined user stories.
• Manage the mobile platform backlog to ensure focus on high-impact efforts to achieve defined objectives and key results.
• Work with third-party software vendors in building mobile tools and offerings.
• Operate within the DevOps model, troubleshooting technical issues and prioritizing defect fixes and small enhancements.
• Partner with IT architects and technical leads to develop solutions that deliver customer value while reducing operational costs.
• Lead demonstrations of new software to update stakeholders and team members on new features and functionality.
• Focus on outcomes by identifying key metrics and continuously measuring and iterating to improve the product.

Skills

Mobile app knowledge

Agile methodologies

Stakeholder communication

Backlog management

Cross-functional collaboration

E-commerce experience

Education

Bachelor’s degree in Computer Science

Tools

SDK integration

DevOps tools

Job description

Location: Fort Worth, TX

Work Mode: Hybrid (onsite Tuesday-Thursday, virtual Monday-Friday)

Duration: Until December 2027

Responsibilities

• Collaborate with internal partners from IT, UX, and Analytics to understand customer behavior and create great customer experiences.
• Promote mobile tools and features to support other products while ensuring experiences align with the overall mobile vision.
• Keep stakeholders informed and communicate outcomes, learnings, and changes as teams work toward objectives.
• Conduct competitive benchmarking to research new technologies and identify opportunities to enhance the customer experience.
• Manage the development and implementation of new mobile features and tools, participating in Agile ceremonies.
• Translate business objectives into technical specifications by creating a backlog of well-defined user stories.
• Manage the mobile platform backlog to ensure focus on high-impact efforts to achieve defined objectives and key results.
• Work with third-party software vendors in building mobile tools and offerings.
• Operate within the DevOps model, troubleshooting technical issues and prioritizing defect fixes and small enhancements.
• Partner with IT architects and technical leads to develop solutions that deliver customer value while reducing operational costs.
• Lead demonstrations of new software to update stakeholders and team members on new features and functionality.
• Focus on outcomes by identifying key metrics and continuously measuring and iterating to improve the product.

Requirements

• Bachelor’s degree in computer science or related field or equivalent experience/training.
• Understanding of mobile app technology frameworks and differences between Android and iOS platforms.
• 3 years of relevant work experience, preferably in e-commerce.

Preferred Skills

• Master’s degree in a related field.
• Experience with selecting and implementing third-party software development kits to enhance app offerings and tools.
• Experience using Agile and other SDLC techniques to develop and deliver software.
• Experience working in a product model focused on outcomes to continuously improve the customer experience.
• Mobile and travel/airline experience.
• Understanding of the latest mobile technologies and how those tools can be leveraged to drive customer engagement.
• Proven track record in delivering products that generate substantial value.
• High level of intellectual curiosity and comfort with ambiguity.
• Well organized, able to multitask, and able to prioritize with minimal direction.
• Strong communication skills, providing transparency, setting expectations, and reporting on results.
• Emphasis on interpersonal skills that create an environment of trust and encourage partnership within the team and across product teams.