Mobile Phlebotomist/Testing Coordinator

North West Labs Ltd.; Sterling Heights (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

North West Labs Ltd. in Michigan is seeking a reliable Phlebotomist/Genetic Testing Coordinator to support specimen collection and coordinate testing across multiple office locations. You will interact with patients, manage EMR data, and assist with insurance authorizations and scheduling. The role requires traveling locally between offices, possessing a valid driver’s license, and working hours from 8:00 AM to 6:00 PM. Strong communication and organizational skills are essential.

Qualifications

• Certified in Phlebotomy.
• Experience with EMR systems preferred.
• Excellent communication and customer service skills.
• Able to work independently and manage time efficiently.
• Reliable vehicle and valid driver's license required for travel between offices.

Responsibilities

• Navigate and manage patient information through EMR systems accurately and efficiently.
• Provide professional, compassionate, and client-facing support throughout the testing process.
• Obtain insurance prior authorizations and verify patient coverage as needed.
• Collect oral swab and blood specimens following proper collection protocols and procedures.
• Travel locally between multiple office locations as scheduled.
• Maintain accurate documentation and ensure compliance with confidentiality standards.
• Communicate effectively with providers, office staff, laboratories, and patients.
• Ensure timely handling and transport of collected specimens when necessary.

Skills

Phlebotomy

EMR systems

Communication

Time management

Travel required

Education

Phlebotomy certification

Tools

EMR software

Job description

We are seeking a reliable, organized, and client-focused Phlebotomist/Genetic Testing Coordinator to join our growing team. This role involves specimen collection, coordinating genetic testing services across multiple office locations while providing excellent patient interaction and administrative support. The ideal candidate is certified in Phlebotomy, comfortable navigating electronic medical records (EMRs), handling insurance prior authorizations, and traveling locally between offices.

Key Responsibilities

• Navigate and manage patient information through EMR systems accurately and efficiently
• Provide professional, compassionate, and client-facing support throughout the testing process
• Obtain insurance prior authorizations and verify patient coverage as needed
• Collect oral swab and blood specimens following proper collection protocols and procedures
• Travel locally between multiple office locations as scheduled
• Maintain accurate documentation and ensure compliance with confidentiality standards
• Communicate effectively with providers, office staff, laboratories, and patients
• Ensure timely handling and transport of collected specimens when necessary

Requirements & Qualifications

• Strong computer skills and experience working with EMR systems preferred
• Excellent communication and customer service skills
• Ability to work independently and manage time efficiently
• Reliable personal vehicle and valid driver’s license required for travel between offices
• Comfortable traveling locally on a regular basis
• Ability to work flexible hours between 8:00 AM – 6:00 PM
• Experience with insurance prior authorizations is preferred
• Medical office, healthcare coordination, or specimen collection experience is a plus

This position requires both administrative and patient-facing responsibilities in a healthcare office setting. Candidates should be adaptable, professional, and comfortable working in multiple locations throughout the workweek.

• 401(k)
• Health insurance
• Paid time off
• Vision insurance