Mobile Patrol Supervisor - Security & Incident Response

Northeast Security; Boston (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. is hiring for a Security Officer in Boston, MA. The role involves mobile and foot patrols, responding to emergencies, reporting incidents, and coordinating with local authorities.

Candidates must have a valid driver’s license, pass background/drug screenings, and have a High School Diploma or GED. The position offers full-time and part-time shifts, including overnight schedules.

Qualifications

• Excellent oral and written communications, organizational, and interpersonal skills.
• Vigilant patrolling of a large property to include vagrants and the community with quality of life issues.
• May be required to review security footage and conduct investigations of incidents.
• Will be required to respond to emergency situations to patrons with Quality of Life issues such as homelessness and Substance abuse issues.
• Will be required to write incident reports.
• Will also be required to use walkie talkies to communicate closely with the team.
• Must be able to deescalate irate tenant/customer calls/access requests.
• Previous Law Enforcement, or related field/education in a fast paced environment is required.
• Those in process of obtaining their Criminal Justice degree for a related field are encouraged to apply.
• Neat and professional appearance
• Dependable means of transportation
• Ability to communicate clearly and effectively in English (both written and verbal)
• High School Diploma/GED Equivalent
• Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
• Must be at least 18 years of age.

Responsibilities

• Security Patrol Officer will be responsible for responding to emergency situations in person.
• May be required to be outdoors during all weather situations to monitor, patrol, and respond to threats/emergencies.
• Use modern technology to monitor a variety of alarm signals and respond/dispatch security personnel to those areas following the standard operations manual to notify the proper authorities.
• Answer incoming linesMust be able to work individually and as a team to respond to incidents.
• May be required to review security footage and conduct investigations of incidents.
• Must be able to remain calm and work well in a fast paced environment.
• Patrolling and monitoring multiple premises to detect any irregularities, which may include suspicious behavior or security breaches.
• Observe and report incidents or suspicious activity.
• Communicate with local law enforcement units and fire departments as necessary.
• Conduct foot patrols of the premises.
• Write detailed reports on incidents that occurred on the premises daily.
• Maintain Proper use, completion and submission of all forms associated with patrol activities and/or duties.
• Respond to requests for assistance and evaluate appropriate courses of action.
• Comply with all requirements/directives within the on-site operations manual/post orders.
• Assume other duties as required by either Client or Northeast Security, Inc

Skills

Attention to detail

Communication skills

Customer service

Professionalism

Conflict resolution

Ethical standards

Education

High School Diploma

Job description

Northeast Security, Inc. is hiring for a Security Officer in Boston, MA. The role involves mobile and foot patrols, responding to emergencies, reporting incidents, and coordinating with local authorities.

Candidates must have a valid driver’s license, pass background/drug screenings, and have a High School Diploma or GED. The position offers full-time and part-time shifts, including overnight schedules.