Mobile Operations Manager

Securitas Security Services USA, Inc.; Boise (ID); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

AD&D

Disability Insurance

401K

Paid time off

Paid weekly

Employee Assistance Program

Family leave

Discounts

Job summary

Securitas USA in Boise, ID is seeking a Mobile Operations Manager to oversee security services for multiple clients. This full-time role includes leadership of security personnel across routes, scheduling, payroll, training, and client coordination.

The ideal candidate will have 2+ years in security and 2+ years in management, strong customer service, and proficiency with basic computer tools. Salary is $50,000/year with a comprehensive benefits package.

Qualifications

• Must be at least 18 years old.
• Valid driver's license and clean driving record.
• High school diploma or GED required.
• 2 years prior Security experience required.
• 2 years prior management experience required.
• Scheduling, payroll, and training experience preferred.
• Proficient in basic computer use.
• Strong planning, organizing, and leadership skills.
• Able to take initiative and meet deadlines.
• Reliable, self-motivated with strong customer service.

Responsibilities

• Manage guarding operations across multiple sites and supervise staff.
• Meet with line management or clients for updates and issue resolution.
• Ensure service expectations are met through regular client contact.
• Coordinate orientation, training, and retention of high-caliber staff.
• Maintain payroll records and review client reports for accuracy.
• Coordinate scheduling, staffing, equipment, and record keeping.

Skills

Security experience

Management experience

Customer service

Interpersonal skills

Computer skills

Leadership

Planning

Education

High school diploma or GED

Job description

Mobile Operations Manager – Full Time – Boise, ID

We offer a full benefits package, PTO, weekly pay, and more!

Salary: $50,000/Year

Must be available 24/7 to assist with call offs, client requests, etc.

We help make your world a safer place.

The Mobile Operations Manager is responsible for overseeing security services for multiple clients throughout the Boise area. This position provides leadership, coaching, and mentorship to Security Personnel who inspect multiple properties, respond to alarms, deter suspicious activity, and maintain security across assigned routes.

The ideal candidate will have previous experience leading and developing high-performing teams, strong customer service and communication skills, and the ability to manage multiple priorities in a fast-paced environment. This position will also assist with scheduling, payroll processing, site training, invoicing, billing, and other administrative responsibilities in support of Branch operations.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.

What We Offer

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Paid Weekly (every Thursday).
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more!

Position Requirements

• Must be at least 18 years of age.
• Valid driver's license and clear driving record required.
• High school diploma or GED required.
• 2 years prior Security experience required.
• 2 years prior management experience required.
• Additional experience in scheduling, payroll, and training is preferred.
• Proficient in basic computer and technology use.
• Strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Reliable and self-motivated.
• Strong customer service and interpersonal skills a must.
• All candidates must be willing to participate in Securitas' pre-employment screen process, including drug screen and background investigation.

We are seeking a personable, dedicated, and organized leader who can effectively supervise and develop a team of Security Officers while maintaining strong relationships with clients and employees.

See a different world.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].