Mobile Field Service Technician — Military Vehicle Specialist

AM GENERAL LLC; South Bend (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

AM General LLC seeks an experienced Field Service Specialist to serve as a Subject Matter Expert on automotive systems including JLTV and HMMWV. You will provide field service support worldwide, generate detailed reports, and troubleshoot complex electrical, hydraulic, and mechanical issues.

The role requires extensive travel (CONUS/OCONUS), strong communication, and the ability to work independently or in a team. Military vehicle experience and government clearance are highly valued.

Qualifications

• High School Diploma or GED required.
• Automotive vocational degree or 5+ years automotive technical experience.
• ASE Certifications a plus.
• MOS experience in JLTV/HMMWV is desirable.
• Instructor experience is a plus.
• Strong MS Office (Word/Excel/PowerPoint/SharePoint) skills required.
• Willingness to travel within CONUS and OCONUS locations for extended periods.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team.
• Extensive diagnostic and repair equipment experience.
• CAN BUS theory/operation knowledge a plus.
• Experience with Total Package Fielding (TPF) for JLTV desirable.
• U.S. Government clearance eligibility required.

Responsibilities

• Serve as Subject Matter Expert on automotive systems for JLTV and HMMWV.
• Provide field service support to customers worldwide.
• Prepare detailed field service reports on status, deficiencies, and repairs.
• Perform maintenance and services as required.
• Identify and fix automotive electrical, hydraulic, and mechanical issues.
• Promote AM General Training and Field Service capabilities to customers.
• Liaise between customer field ops and manufacturing/engineering/quality.
• Support engineering during testing at various test sites.
• Support Training department activities.
• Assist customers with technical inquiries and high-level service.

Skills

Communication skills

Customer service

Teamwork

Troubleshooting

Diagnostic ability

CAN BUS knowledge

Education

High School Diploma or GED

Automotive vocational degree or 5+ years automotive tech

ASE Certifications (preferred)

MOS experience desirable

Tools

MS Office (Word/Excel/PowerPoint)

SharePoint

Job description

AM General LLC seeks an experienced Field Service Specialist to serve as a Subject Matter Expert on automotive systems including JLTV and HMMWV. You will provide field service support worldwide, generate detailed reports, and troubleshoot complex electrical, hydraulic, and mechanical issues.

The role requires extensive travel (CONUS/OCONUS), strong communication, and the ability to work independently or in a team. Military vehicle experience and government clearance are highly valued.