Mobile Donation Attendant

Goodwill Industries International, Inc.; Ashtabula (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

A community-focused nonprofit organization is seeking a Mobile Donation Attendant to serve as the face of the organization at donation events. This part-time position in Ashtabula involves engaging with donors, accepting donations, and ensuring efficient operations during events. No previous experience is needed, making it an excellent opportunity for individuals starting out or re-entering the workforce. Successful candidates will possess strong customer service skills, reliability, and a willingness to learn.

Qualifications

• No prior experience is required.
• Ability to lift up to 50 lbs.
• Previous material handling or truck experience is a plus.
• Ability to perform physical labor, including lifting up to 50 lbs.
• Basic problem-solving skills and situational judgment.
• Previous material handling or truck experience a plus.

Responsibilities

• Serve as the face of Goodwill at mobile donation drives.
• Work independently on-site for donation events.
• Ensure safety standards are followed at events.
• Maintain accurate daily donor logs and donation intake records.
• Operate company vehicle, pallet jack, or other material handling equipment after proper training.
• Follow all safety and lifting guidelines; maintain cleanliness and order at mobile donation site.
• Communicate with store teams or logistics personnel to report donation volumes, issues, or delays.

Skills

Excellent interpersonal and communication skills

Strong time management

Ability to perform physical labor

Basic problem-solving skills

Reliable and punctual

Material handling

Job description

Are you looking for meaningful, flexible work that makes a difference in your community? Whether you're just starting out, returning to the workforce, or seeking a rewarding way to stay active in retirement, the Mobile Donation Attendant role at Goodwill could be the perfect fit. This part-time position offers a chance to be part of a mission-driven team, supporting sustainability and job creation through donated goods. No prior experience is required—just a positive attitude, a willingness to learn, and a commitment to providing excellent customer service.

Position Objective

• Serve as the face of Goodwill at mobile donation drives, creating a positive experience for all donors.
• Work independently on-site for donation events (typically 6 hours) to receive, sort, and protect donated goods.
• Safely load, unload, and transport donations using a Goodwill box truck or vehicle as assigned.
• Deliver donations to appropriate facilities and assist with proper routing and documentation.
• Ensure safety standards are followed and maintain a clean, organized donation area throughout the event.

Essential Duties

• Greet and thank donors warmly while accepting donations at off-site locations.
• Provide world class customer service and represent Goodwill’s mission positively in the community.
• Unload donations at receiving sites and ensure items are routed correctly (retail, salvage, recycling, etc.).
• Maintain accurate daily donor logs and donation intake records.
• Operate company vehicle, pallet jack, or other material handling equipment after proper training.
• Follow all safety and lifting guidelines; maintain cleanliness and order at mobile donation site.
• Communicate with store teams or logistics personnel to report donation volumes, issues, or delays.

Essential Skills

• Excellent interpersonal and communication skills; donor-focused.
• Strong time management and self-direction in remote settings.
• Reliable and punctual, with a strong sense of urgency and initiative.
• Ability to perform physical labor, including lifting up to 50 lbs.
• Basic problem-solving skills and situational judgment.
• Previous material handling or truck experience a plus.

Core Competencies

• Initiative: Acts without being told; takes independent action to improve outcomes.
• Innovation: Seeks out and embraces new ways to improve efficiency or service delivery.
• Results Orientation: Sets high performance goals; consistently meets or exceeds expectations.
• Job Knowledge: Demonstrates expertise and applies it effectively in the field.
• Reliability: Dependable and consistent; follows through on commitments with integrity.