Mobile Diesel Field Technician – On-Site Repairs

Socket.dev; Hobbs (NM); On-site; USD 48,000 - 80,000; Full time

Job summary

Socket.dev is seeking an on-site Field Service Technician to diagnose and complete less complex engine repairs at customer locations. You will use specialized tools, follow procedures, and prepare parts as required.

Responsibilities include customer engagement, preventative maintenance, and accurate service documentation. You will escalate complex issues and maintain tools and vehicle, while adhering to health, safety, and environmental policies.

Qualifications

• Competencies required include effective communication, customer focus, and problem-solving.
• Proven ability to diagnose complex issues and apply repair and maintenance procedures in field settings.
• Documentation of service activities and escalation when needed must be accurate and timely.

Responsibilities

• Engage customers professionally and ensure prompt attention to needs.
• Diagnose and complete less complex engine repairs on-site with appropriate tools and parts.
• Perform preventative maintenance on engine components following documented schedules and standards.

Skills

Communicates effectively

Customer focus

Develops talent

Manages complexity

Self-development

Health and Safety Fundamentals

Diagnostics Application

Electronic Service Tool Application

Engine Systems Interactions

Product Repair and Maintenance

Service Documentation

Technical Escalation

Values differences

Education

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations

Job description

Socket.dev is seeking an on-site Field Service Technician to diagnose and complete less complex engine repairs at customer locations. You will use specialized tools, follow procedures, and prepare parts as required.

Responsibilities include customer engagement, preventative maintenance, and accurate service documentation. You will escalate complex issues and maintain tools and vehicle, while adhering to health, safety, and environmental policies.