Mobile Device Repair Technician — Flexible Schedule & Training

Jackson Hewitt; Rosedale (MD); In loco; USD 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free uniforms

Training & development

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Descrizione del lavoro

Jackson Hewitt is seeking a Cell Phone Technician to diagnose, repair, and maintain a wide range of mobile devices. The role involves troubleshooting software and hardware, performing field service, and delivering excellent customer support in a fast-paced environment.

You will work with cutting-edge technology, follow schematics, and use hand tools to repair devices, with opportunities for growth in a team passionate about connectivity and service excellence.

Competenze

• Experience repairing mobile devices and related hardware.
• Ability to read and follow schematics and technical manuals.
• Experience performing field service visits for on-site repairs or support.
• Strong customer-facing communication and technical troubleshooting skills.

Mansioni

• Diagnose and repair mobile devices including smartphones, tablets, and portable electronics.
• Perform software troubleshooting on Android, iOS, macOS, Windows to resolve issues.
• Conduct hardware repairs with hand tools and soldering on screens, batteries, ports, and circuits.
• Follow schematics to identify faults and complete repairs with precision.
• Provide technical support for device setup, updates and troubleshooting in-store and in the field.
• Assist customers with retail sales of devices and accessories by explaining features and solutions.
• Evaluate device problems quickly to determine effective repair strategies while maintaining quality standards.

Conoscenze

Android

iOS

macOS

Windows

Hardware repair

Soldering

Field service

Diagnostics

Customer support

Communication

Device troubleshooting

Strumenti

Screwdrivers

Spudgers

Tweezers

Descrizione del lavoro

Jackson Hewitt is seeking a Cell Phone Technician to diagnose, repair, and maintain a wide range of mobile devices. The role involves troubleshooting software and hardware, performing field service, and delivering excellent customer support in a fast-paced environment.

You will work with cutting-edge technology, follow schematics, and use hand tools to repair devices, with opportunities for growth in a team passionate about connectivity and service excellence.