Mobile Device Repair Tech: Diagnostics, Repairs & Service

Valley Truck Centers; Columbus (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Birthday day off

Referral program

Job summary

Valley Ford Inc in Columbus, OH is seeking a Mobile Technician to diagnose, repair, and service smartphones and tablets. You will evaluate issues, perform component repairs, and keep devices updated with the latest software while ensuring a high level of customer satisfaction.

The role requires at least 2 years in mobile device repair, strong troubleshooting skills, and the ability to explain technical concepts clearly. This is an on-site position with comprehensive benefits available.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in mobile device repair.
• Experience repairing smartphones and tablets.
• Familiar with diagnostic tools for mobile devices.

Responsibilities

• Diagnose and troubleshoot hardware and software issues on mobile devices.
• Perform repairs and replacements of components such as screens and batteries.
• Conduct software updates and installations to keep devices current.
• Provide clear explanations of issues and solutions to customers.
• Maintain accurate records of repairs and services performed.
• Stay up-to-date with mobile technology trends and repair techniques.
• Ensure repairs meet quality standards and are completed timely.
• Collaborate with team members to solve complex issues.
• Keep work area clean, organized, and tools properly maintained.
• Adhere to all company policies and health and safety regulations.

Skills

Mobile hardware

Mobile software

Diagnostics

Customer communication

IOS/Android

Independent work

Education

High school diploma or equivalent

Technical certifications in mobile device repair

Job description

Valley Ford Inc in Columbus, OH is seeking a Mobile Technician to diagnose, repair, and service smartphones and tablets. You will evaluate issues, perform component repairs, and keep devices updated with the latest software while ensuring a high level of customer satisfaction.

The role requires at least 2 years in mobile device repair, strong troubleshooting skills, and the ability to explain technical concepts clearly. This is an on-site position with comprehensive benefits available.