Mobile Crisis Team Leader

Monarch; Pittsboro (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Monarch is seeking a Mobile Crisis Team Leader to lead and manage the Mobile Crisis team in providing necessary interventions for individuals facing mental health crises. The ideal candidate will possess a Master's degree in Human Services, relevant experience in crisis management, and a passion for supporting individuals through challenges. This role includes supervising the team, providing clinical expertise, and engaging with community resources.

Benefits

Comprehensive benefits package

Opportunities for professional growth

Positive work environment

Qualifications

• Masters degree in Human Services is required.
• At least 2 years of counseling/therapy experience required.
• Experience in crisis management settings is essential.

Responsibilities

• Supervise the Mobile Crisis Team and provide clinical guidance.
• Conduct assessments and develop crisis plans for individuals.
• Engage with community service providers for crisis interventions.

Skills

Crisis Management

Clinical Expertise

Leadership

Education

Masters in Human Services

Bachelor in Human Services

Job description

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

Mobile Crisis Team Leader must be a Qualified Professional or Registered Nurse with 4 years' experience with mental health/substance use population; of and have one of the following minimum qualifications:

• LCSW-A

• LCMHC-A

• LCAS-A

• LMFT-A

A Qualified Professional (10A NCAC 27G .0104) must have one of the following:

• Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required

• Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required

• Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required

This Opportunity: The primary responsibilities of the Mobile Crisis Team Leader are to supervise the Mobile Crisis Team members, schedule the Mobile Crisis Unit, and provide clinical backup and support to the mobile team. This position will also interface with other administrative staff; provide direct clinical care and on-call services as necessary. These services may include, but are not limited to, all supports, services, and treatments necessary to provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities. What You'll Do:

• Provide clinical expertise, direction and supervision to the Mobile Crisis Team members as well as provide consultation to all staff positions working within the parameters of the Crisis Program.
• Determine staff training needs of the Mobile Crisis Team personnel and be responsible for arranging for training to be provided.
• Serve as a backup for on-call personnel in case of equipment failure or for consultation in particularly difficult or sensitive situations.
• Lead, in large part, the interviewing and hiring of the staff persons supervised by this position, as well as take part in any disciplinary action involving those persons.
• Provide direct services to individuals who have requested services or who need services as identified by Screening, Triage and Referral (STR), the MCM team, community service providers such as hospitals and law enforcement, or CIT officers. The intervention may include: face-to-face or telephone assessment, behavioral or family intervention, hospital or respite placement, recommendation for further intervention, the creation of a crisis plan, or follow-up assessment.
• Generate all required crisis intervention notes, crisis plans, billing forms, and service notes regarding all contacts and other appropriate medical records documentation.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Demonstrate knowledge of emergency procedures and assist in crisis situations.
• Follow service definition guidelines for services being provided.
• Driving and travel may be required.

Education We're Looking For: Masters: Human Services (Required) Certifications We're Looking For: Drivers License (Valid) - USA, Licensed Clinical Addiction Specialist - Associate (LCAS-A) - State Substance Abuse Professional Practice Board, Licensed Clinical Mental Health Counselor - Associate (LCMHC-A) - State Board of Licensed Professional Counselors, Licensed Clinical Social Worker - Associate (LCSW-A) - State Social Work Certification and Licensure Board, Licensed Marriage and Family Therapist - Associate (LMFT-A) - State Marriage and Family Therapy Licensure Board, Qualified Professional (QP) - Monarch-DSM Experience We're Looking For: Counseling/Therapy Experience | 2 Years | Required Experience in a crisis management setting or service during which the individual provided crisis response | 1 Year | Required Experience working with children or adults (dependent on population served) with a mental health diagnosis, an intellectual/developmental disability., or substance use disorder | 2-4 years (Dependent Upon Education - see Job Description) | Required Schedule: Monday-Friday (8:00am-5:00pm) Target Weekly Hours: 40 Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications.Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should [e-mail] call [phone].

This job description in no way implies that these are the only duties and responsibilities to be performed.You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.This job description is subject to revision at the discretion of Monarch.