Mobile Crisis Response (SASS) Supervisor

Kenneth-Young-Center; Arlington Heights (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Kenneth Young Center in Arlington Heights, IL seeks a Mobile Crisis Response (SASS) Supervisor to lead direct-service delivery and supervise staff providing 24/7 crisis response and therapeutic services in the community.

The role oversees clinical and administrative duties, maintains a caseload, participates in on-call shifts including evenings, weekends, and holidays, and supports the manager with hiring and training of Mobile Crisis Team staff.

Qualifications

• Masters degree in Social Work, Psychology, Counseling or closely related discipline.
• LCSW or LCPC licensure is required or preferred.
• Minimum four years of clinical treatment experience with children and adolescents.
• 1 year supervisory experience preferred and valid driver’s license.

Responsibilities

• Provide clinical supervision to full-time MHP/QMHP staff and interns.
• Monitor and oversee day-to-day activities of Mobile Crisis Team members.
• Participate in interviewing, hiring and training of new Mobile Crisis Team staff.
• Be available for crisis response consultation outside scheduled on-call hours.
• Maintain documentation compliance and review crisis assessments.

Skills

Supervisory experience

Crisis response

Team leadership

Caseload management

Communication

Education

Master's Degree in Social Work, Psychology, Counseling or related field

LCSW or LCPC licensure

Tools

Microsoft Word

Excel

Job description

Position:Mobile Crisis Response (SASS) Supervisor

Location: Arlington Heights, IL

Job Id:1088-230

# of Openings:1

MOBILE CRISIS RESPONSE SUPERVISOR

SCREENING, ASSESSMENT AND SUPPORT SERVICES (SASS)

Job Scope: This position provides a mixture of direct-service to clients and supervision duties. Provide clinical and administrative supervision to staff as they provide 24/7 crisis response and therapeutic services to clients in the community. Facilitate group supervision for Bachelor and Masters level staff as needed. Actively contribute as a team member with on-call crisis response shifts and maintain a caseload for linking clients to long-term services. Option to maintain therapy caseload once established in role. On call-shifts run on a 24/7 basis, and include evening, weekend, and holiday hours. Assist Manager in administrative responsibilities as needed.

Responsibilities :

• Provide clinical supervision to full-time MHP/QMHP staff and interns as assigned.
• Monitor and oversee day to day activities and operations of the identified Mobile Crisis Team members.
• Provide supervision for administrative/reception staff as needed by CCS MCR Manager.
• Provide ongoing performance evaluation for supervisees, building on strengths and identifying ongoing growth/training needs.
• Assure smooth case transfers and consultation between SASS MCR, outpatient teams, and community living teams.
• Complete case assignment when manager is unable or as assigned.
• Participate with Manager in interviewing, hiring and training of new Mobile Crisis Team staff.
• Be available for crisis response consultation outside of scheduled on-call hours.
• Maintain a high level of personal and team documentation compliance including timely review and signing of team members’ documentation.
• Review and sign crisis assessments completed by MHP staff.
• Participate in scheduled Outpatient leadership meetings as needed.
• Lead team meetings when MCR Manger is unavailable.

Clinical Responsibilities

• Provide a full range of crisis screening and support services to a caseload of clients and their families. These services will include the following:
  • Crisis screenings completed in a two-person team to assess current needs and determine level of risk
  • Development of a plan to stabilize a client without the use of hospitalization if hospitalization is not necessary
  • Case management services to reduce likelihood of future crisis
  • Linkage back to care provider
  • Linkage to community resources as needed
  • Ongoing support to help a client maintain access to established services
  • Post-hospitalization services, which may include gathering information for a mental health assessment and individualized treatment plan
• Participate as a responsible crisis team member to maintain continuous on-call coverage and to accomplish other team tasks, goals and responsibilities
• Manage a caseload that reflects the CCS MCR program demands
• Provide timely and accurate assessments of incoming crisis calls with clinically appropriate dispositions
• Determine the need for additional services based on the assessment and facilitate linkage
• Participate in consultation, as needed, with other agency professionals or with paid agency consultants
• While performing the duties of this job, the employee regularly works in a mix of office and home.
• Roughly one half of the employee’s time will be spent in the community, driving to and from hospital sites to perform crisis screenings
• While in transit, the employee may experience changing road and whether conditions
• In conducting, screenings and follow ups with the family, an employee may be exposed to varied residential environments based on assigned caseload.
• Masters Degree from an accredited College or University in Social Work, Psychology, Counseling or closely related discipline
• LCSW or LCPC Licensure
• Minimum of four years experience providing clinical treatment with children and adolescents.
• 1 years supervisory experience preferred
• Valid driver’s license, proof of insurance and reliable transportation required.
• Computer skills required including but not limited to knowledge of Microsoft Word & Excel.

Schedule

• Full Time, Exempt, 37.5 hour work week
• Must work a flexible schedule in response to the needs of the target population served, including rotating direct on-call responsibilities, which includes evening, weekend, and holiday hours.

Kenneth Young Center is an Equal Opportunity Employer