Mobile Crisis Response Clinician

Roman Health Pharmacy LLC; Michigan; On-site; USD 45,000 - 56,000; Full time

Job summary

Monroe Community Mental Health Authority is seeking a Crisis Mobile Response Clinician to triage crisis calls, deploy to community settings, and coordinate care for Medicaid and indigent clients. The role emphasizes assessment, de-escalation, safety planning, and collaboration with law enforcement and external providers.

You will conduct DSM-based assessments, determine level of care, and maintain detailed MDHHS-compliant records while delivering education and support to consumers and families

Qualifications

• Bachelor's level degree requiring MI licensure (LBSW or RN)
• Master's level degree with MI licensure (LMSW, LP, LPC, or LMFT) accepted
• 2 years' MI/co-occurring populations experience preferred
• 1 year with SED or developmental disabilities preferred
• Valid driver's license, auto insurance, and clean driving record

Responsibilities

• Triages crisis calls and deploys to community settings to manage crises
• Assess symptom acuity, risk factors, and safety planning needs
• Document DSM-based impressions with ICD codes and treatment recommendations
• Coordinate with law enforcement on ride-alongs and crisis response
• Maintain MDHHS-guideline compliant case records and reports
• Deliver crisis education to individuals and families by phone or in person
• Determine level of care and authorize initial and ongoing care

Skills

Crisis assessment

Risk assessment

Documentation & DSM

Safety planning

Interagency coordination

Law enforcement liaison

Care coordination

Education

Bachelor's degree with MI licensure

Master's degree with MI licensure

Job description

Monroe Community Mental Health Authority

Crisis Mobile Response Clinician

Reports to: Access/Crisis/Diversion Director | Chief Clinical Officer oversight | Pay Grade 8 (Bachelor) / Grade 10 (Master)

ROLE SUMMARY

Triages incoming behavioral health and substance use crisis calls and deploys to community settings (homes, schools, shelters, libraries, etc.) to effectively manage consumers in crisis. Responsibilities include assessment, engagement, de-escalation, stabilization, safety planning, service coordination, pre-screening, and level-of-care decisions for Medicaid and indigent consumers of Monroe County. Partners with law enforcement on ride-alongs for behavioral health crisis response and interfaces with community leaders and external providers.

CORE DUTIES

Clinical Knowledge

• Assess symptom acuity, functional abilities, and risk factors to identify severity of illness.
• Evaluate psychiatric symptomatology and risk of harm to self or others.
• Document accurate DSM-based diagnostic impressions, including ICD codes and treatment recommendations, across mental illness, ID/cognitive impairments, and substance use disorders for all ages.
• Develop an evaluation of the crisis situation and formulate a safety plan that includes alternatives to hospitalization.
• Apply knowledge of special populations: developmental disability, serious emotional disturbance in children, and co-occurring disorders.
• Demonstrate knowledge of health insurance benefits, medical necessity criteria, and current MI Mental Health Code and MI Medicaid Provider Manual standards.
• Apply Duty to Warn, Child Abuse and Neglect, and Elder Abuse reporting laws and complete mandatory reports as required.

Intake & Assessment

• Screen all incoming calls and provide crisis services for adults, children, adolescents, and families; conduct face-to-face assessments per authority standards.
• Schedule admission appointments or refer to outside agencies, including coordination with law enforcement, courts, and probation officers.
• Coordinate supports and services with the consumer's primary health care provider; send a letter to the primary care physician per agency standards upon consent.
• Assess need for psychiatric consultation authorization.
• Triage and assign consumers to the appropriate clinical department; provide level-of-care authorizations for initial and continuing care.
• Maintain complete, detailed case records consistent with MDHHS guidelines, authority procedures, and third-party payer requirements.
• Deliver individual and group community education by phone or group presentation.
• Implement interdisciplinary peer review recommendations on a retrospective and prospective basis.

Emergency Services

• Complete pre-screens and assessments to determine appropriateness of emergency psychiatric hospitalization for children and adults.
• Respond to consumer requests for emergency services via phone or face-to-face contact to stabilize crisis situations.
• Arrange alternative emergency service placements when hospitalization is not warranted.
• Transport consumers when necessary.

Quality & Performance Improvement

• Identify, operationalize, and implement performance improvement indicators with appropriate approval; actively participate in agency-wide PI activities.
• Maintain individual credentials and complete training required to stay current in all essential skill areas.
• Follow oral and written direction; complete tasks by assigned due dates.
• Maintain working knowledge of applicable software applications.

REQUIREMENTS

Education —Bachelor's Level(Pay Grade 8)

Minimum bachelor's degree with current Michigan licensure. LBSW | Registered Professional Nurse

Education —Master's Level(Pay Grade 10)

Master's degree in social work, psychology, or counseling with State of Michigan licensure.LMSW | LP | LPC | LMFTFull, limited, and temporary limited licenses accepted.

Experience

2 years with MI/co-occurring populations preferred. 1 year with SED children or adults/children with developmental disabilities preferred.

Other

Valid driver's license, current auto insurance, and driving record acceptable to the Authority's insurance carrier. Proficiency in Microsoft Outlook and Word.

#Monroe

#LI-PROMOTED

#LI-Onsite

$33.46 - $41.83 an hour