Mobile Crisis Response Clinician

Roman Health Pharmacy LLC; California (MO); On-site; USD 46,094 - 57,625; Full time

Job summary

Monroe Community Mental Health Authority is seeking a Crisis Mobile Response Clinician to handle behavioral health crises in the community. Responsibilities include triaging calls, conducting assessments, and coordinating care with law enforcement and agencies. The ideal candidate has a relevant bachelor's or master's degree and at least two years of experience with mental health populations. This position offers a pay range of $33.46 - $41.83 an hour.

Qualifications

• Minimum bachelor's degree with current Michigan licensure (LBSW or RN).
• Master's degree and licensing accepted for higher pay grade.
• 2 years of experience with MI/co-occurring populations preferred.

Responsibilities

• Triages and deploys to manage consumers in crisis.
• Screens calls and conducts assessments per standards.
• Coordinates with law enforcement and external agencies.

Skills

Crisis intervention

Behavioral health assessment

Communication with law enforcement

Knowledge of mental illness

Documentation skills

Education

Bachelor's degree in relevant field

Master's degree in social work, psychology, or counseling

Tools

Microsoft Outlook

Microsoft Word

Job description

Monroe Community Mental Health Authority

Crisis Mobile Response Clinician

Reports to: Access/Crisis/Diversion Director | Chief Clinical Officer oversight | Pay Grade 8 (Bachelor) / Grade 10 (Master)

ROLE SUMMARY

Triages incoming behavioral health and substance use crisis calls and deploys to community settings (homes, schools, shelters, libraries, etc.) to effectively manage consumers in crisis. Responsibilities include assessment, engagement, de‑escalation, stabilization, safety planning, service coordination, pre‑screening, and level‑of‑care decisions for Medicaid and indigent consumers of Monroe County. Partners with law enforcement on ride‑alongs for behavioral health crisis response and interfaces with community leaders and external providers.

CORE DUTIES

Clinical Knowledge

• Assess symptom acuity, functional abilities, and risk factors to identify severity of illness.
• Evaluate psychiatric symptomatology and risk of harm to self or others.
• Document accurate DSM-based diagnostic impressions, including ICD codes and treatment recommendations, across mental illness, ID/cognitive impairments, and substance use disorders for all ages.
• Develop an evaluation of the crisis situation and formulate a safety plan that includes alternatives to hospitalization.
• Apply knowledge of special populations: developmental disability, serious emotional disturbance in children, and co‑occurring disorders.
• Demonstrate knowledge of health insurance benefits, medical necessity criteria, and current MI Mental Health Code and MI Medicaid Provider Manual standards.
• Apply Duty to Warn, Child Abuse and Neglect, and Elder Abuse reporting laws and complete mandatory reports as required.

Intake & Assessment

• Screen all incoming calls and provide crisis services for adults, children, adolescents, and families; conduct face‑to‑face assessments per authority standards.
• Schedule admission appointments or refer to outside agencies, including coordination with law enforcement, courts, and probation officers.
• Coordinate supports and services with the consumer's primary health care provider; send a letter to the primary care physician per agency standards upon consent.
• Assess need for psychiatric consultation authorization.
• Triage and assign consumers to the appropriate clinical department; provide level‑of‑care authorizations for initial and continuing care.
• Maintain complete, detailed case records consistent with MDHHS guidelines, authority procedures, and third‑party payer requirements.
• Deliver individual and group community education by phone or group presentation.
• Implement interdisciplinary peer review recommendations on a retrospective and prospective basis.

Emergency Services

• Complete pre‑screens and assessments to determine appropriateness of emergency psychiatric hospitalization for children and adults.
• Respond to consumer requests for emergency services via phone or face‑to‑face contact to stabilize crisis situations.
• Arrange alternative emergency service placements when hospitalization is not warranted.
• Transport consumers when necessary.

Quality & Performance Improvement

• Identify, operationalize, and implement performance improvement indicators with appropriate approval; actively participate in agency‑wide PI activities.
• Maintain individual credentials and complete training required to stay current in all essential skill areas.
• Follow oral and written direction; complete tasks by assigned due dates.
• Maintain working knowledge of applicable software applications.

REQUIREMENTS

Education —Bachelor's Level(Pay Grade 8)

Minimum bachelor's degree with current Michigan licensure. LBSW | Registered Professional Nurse

Education —Master's Level(Pay Grade 10)

Master's degree in social work, psychology, or counseling with State of Michigan licensure. LMSW | LP | LPC | LMFT Full, limited, and temporary limited licenses accepted.

Experience

2 years with MI/co‑occurring populations preferred. 1 year with SED children or adults/children with developmental disabilities preferred.

Other

Valid driver's license, current auto insurance, and driving record acceptable to the Authority's insurance carrier. Proficiency in Microsoft Outlook and Word.

$33.46 - $41.83 an hour