Mobile Crisis Responder

Elevate CCBHC; Wapello (IA); On-site; USD 22,000 - 29,000; Full time

Job summary

Elevate CCBHC is seeking Mobile Response Team Members to provide crisis intervention in the community. Respond in pairs or with law enforcement, complete required documentation, and coordinate care with partners.

Shifts run 7:00am–7:00pm, about 20–29 hours per week. A range of educational requirements is listed, including licensed professionals, nurses, EMTs, or qualified peers; transportation and flexible scheduling are required. Competitive, compassionate team environment.

Qualifications

• Must have crisis intervention experience, including suicide intervention and postvention.
• Available to work 7am–7pm and flexible shifts (nights/weekends as needed).
• Current valid Driver’s License and driving record if transporting others.
• Knowledge of community resources and ability to connect clients to services.

Responsibilities

• Respond to mobile crisis calls in pairs or with law enforcement; arrive within one hour of call; coordinate arrival with partner.
• Complete related data entry and paperwork; notify Elevate after each call.

Skills

Crisis intervention

Suicide intervention

Postvention

Communication skills

Team coordination

Education

Mental health professional (Iowa Code 228.1)

Bachelor’s degree in human services field + 1 year experience

Law enforcement officer (2+ years)

EMT (2+ years)

Peer support specialist (1+ year)

Family support peer specialist (1+ year)

Registered nurse (1+ year in behavioral/mental health)

Bachelor’s/Assoc degree or high school diploma + 2 years in behavioral health + 30 h trainings

Job description

When our neighbors are hurting, we want to help in the healing. Come join us at ELEVATE, where our goal is to set the bar higher. We are a group of deeply committed people working together to provide each member-client with the services and assistance they need for meaningful progress in leading their best life. Our mission is to elevate care by serving our members when, where, and how they want.

Position Summary:

Mobile Response Team members are paid to be on call at all times. If called to a mental health crisis in the community they will respond in pairs or with law enforcement.

No two days are ever the same, but as the mobile Crisis Response team Member, you will:

• Function as an effective team member and represent Elevate in a professional manner, complete related data entry, paperwork, and notify Elevate after call is completed
• Be accessible by telephone and prepared to respond to calls during all scheduled shifts, arrive at any client location within one hour of being called, coordinating arrival with co-worker in any situation requiring a two-person response and develop and maintain working relationships with other mental health practitioners, case managers, law enforcement officers, school personnel, hospital personnel, and other interested parties

Shift: Available 7:00am-7:00pm about 20-29 hours

Job Responsibilities:

One of the following educations and/or training qualifications must be met:

• 1. A mental health professional as defined in Iowa Code section 228.1
• 2. A bachelor’s degree with 30 semester hours or equivalent in a human services field (including, but not limited to, psychology, social work, nursing, education) and a minimum of one year of experience in behavioral or mental health services
• 3. A law enforcement officer with a minimum of two years of experience in the law enforcement officer’s field
• 4. An emergency medical technician (EMT) with a minimum of two years of experience in the EMT’s field
• 5. A peer support specialist with a minimum of one year of experience in behavioral or mental health services
• 6. A family support peer specialist with a minimum of one year of experience in behavioral or mental health services
• 7. A registered nurse with a minimum of one year of experience in behavioral or mental health services
• 8. A bachelor’s degree in a non-human services-related field, associate’s degree, or high school diploma (or equivalency) with a minimum of two years of experience in behavioral or mental health services, and 30 hours of crisis and mental health in-service training (in addition to the required 30 hours of department-approved training

• Dependable transportation
• Possess a valid driver’s license and provide a certified driving record if transporting clients or coworkers
• Working telephone or means to accept dispatch calls
• Ability to work a flexible schedule including nights and weekends

Competitive salary at $18.54 an hour

Qualifications:

• Crisis Intervention with experience in suicide intervention, and postvention
• Must be available from 7am-7pm
• Current valid Drivers License
• Knowledge of community resources
• Experience assisting people with addiction, relationship difficulties, depression, stress, extreme poverty, mental illness, parenting etc.

ELEVATE is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employment; free from discrimination based on race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.