Mobile Crisis Intervention: Assistant Director

Access Services, Inc.; Plymouth Township (PA); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Job summary

Access Services, Inc. in Plymouth Meeting, PA, is hiring an Assistant Director of Crisis Intervention for the Montgomery County Mobile Crisis team. The role supports leadership, supervises crisis workers, and drives community-based crisis intervention to maximize impact.

The ideal candidate holds a Bachelor’s degree (Master’s preferred), with 2 years of crisis experience (or 5 in mental health) and 2 years of supervisory responsibilities. Travel and regulatory compliance are required.

Qualifications

• Bachelor’s degree required in a related field including human services, behavioral health, psychology or social work.
• Master’s degree in a related field preferred.
• Two years of related direct crisis experience required or five years experience in mental health services.
• Two years of increasing supervisory responsibilities required.

Responsibilities

• Provide supervision with overall management, organization and daily operational oversight of the program.
• Assist with interviews, hiring and training of crisis workers.
• Supervise Crisis Workers on a weekly basis using individual and group supervision methods.
• Help ensure compliance by following program standards, Access Services philosophy of care, and established policies and procedures; provide the best care for individuals; Maintain regulatory compliance with the state and funders.
• Maintain effective communication with the leadership team and promote a cooperative and caring attitude toward others.
• Perform telephone counseling on the crisis hotlines and mobile crisis support as needed in a manner that promotes teaching and modeling.
• Actively supervise and assist team in the resolution of crisis situations in real time.
• Participate in the rotation to maintain off-site crisis management.
• Promote Mobile Crisis and Peer Support/Teen Talk Lines programs within the community; carry out public relation functions; Maintain positive relationships with partners, funders and licensing bodies.
• Ability to travel during work shift to successfully carry out the expectations of this position including attending offsite meetings, providing services in the community, and providing service oversight and supervision.

Skills

Crisis intervention

Supervisory experience

Team leadership

Telephone counseling

Communication skills

Education

Bachelor’s degree

Master’s degree

Job description

Access Services, Inc. in Plymouth Meeting, PA, is hiring an Assistant Director of Crisis Intervention for the Montgomery County Mobile Crisis team. The role supports leadership, supervises crisis workers, and drives community-based crisis intervention to maximize impact.

The ideal candidate holds a Bachelor’s degree (Master’s preferred), with 2 years of crisis experience (or 5 in mental health) and 2 years of supervisory responsibilities. Travel and regulatory compliance are required.